AMANDEEP KAUR
Woodville West,SA
Summary
Dedicated Clinical Manager with expertise in patient care and clinical administration. Implemented quality improvement strategies leading to a three-year facility certification. Delivers holistic, culturally competent care while promoting client and family engagement through clear communication. Develops strategies to streamline workflows and enhances quality standards, guiding multi-disciplinary teams to achieve optimal patient outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Manager (Full-time)
BOLTON CLARKE ALLITY AGED CARE RIDGEHAVEN
Ridgehaven , South Australia
01.2021 - Current
- Conducted audits across all care sectors, ensuring compliance with hygiene, infection control, diet, documentation, medication management, restraint management, and environmental standards.
- Executed performance appraisals in alignment with organizational policy to enhance staff effectiveness.
- Organized educational sessions on staff needs and audit findings to drive continuous improvement.
- Analyzed monthly incidents and accidents, generating reports along with corrective action plans to mitigate future occurrences.
- Monitored infection control as coordinator by conducting monthly checks, audits, and training for staff.
- Oversaw restraint management through evaluations and audits, implementing corrective measures and training staff to enhance safety.
- Maintained controlled drug register by checking stock levels, coordinating audits with pharmacy, and reporting biannually and annually.
- Facilitated communication among families, staff, and healthcare professionals to ensure cohesive care and support.
- Oversaw documentation and reporting of resident health records accurately.
- Advocated for continuous improvement in resident care quality initiatives.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Intervened on behalf of patients to ensure optimal outcomes.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing, and correcting staff performance.
- Spearheaded clinical training and orientation for newly hired staff and university students.
- Analyzed data to identify trends in quality improvement initiatives.
- Facilitated communication between medical personnel, patients and their families.
- Investigated incidents or complaints related to clinical practice.
- Liaised between patients and physicians and educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
- Coordinated interdisciplinary teams for complex cases.
- Improved research-based approaches through participation in research and evidence-based clinical audits.
- Ensured that staff members adhere to professional standards of practice.
- Implemented strategies for improving efficiency within the department.
Clinical Nurse
Bolton Clarke Allity Aged Care Ridgehaven
Ridgehaven, South Australia
01.2018 - 01.2022
- Assisted in developing individualized care plans for residents.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
- Educated residents and families on health management and resources available.
- Trained new nursing staff on procedures and best practices in aged care settings.
- Utilized strong assessment skills to determine necessary patient care.
- Coordinated with healthcare team members to assess, plan and evaluate patient care plans.
- Collaborated with physicians and other healthcare professionals to develop individualized treatment plans for each patient.
- Counseled patients on health maintenance and disease prevention strategies.
- Utilized critical thinking skills when making decisions about patient care needs.
- Participated in quality improvement initiatives to ensure best practices were followed.
- Analyzed laboratory results and implemented appropriate interventions accordingly.
- Facilitated discharge planning by collaborating with social workers or case managers.
- Developed and implemented evidence-based care plans.
- Responded quickly and effectively during medical emergencies and provided life saving measures as necessary.
- Educated staff on new clinical protocols or procedures as needed.
Registered Nurse (Full-time)
Allity Aged Care Ridgehaven
Ridgehaven, South Australia
08.2016 - 01.2018
- Developed patient care plans and conducted assessments for comprehensive evaluations.
- Ensured accurate documentation of all nursing records to uphold compliance standards.
- Managed wound care, dietitian referrals, restraint monitoring, and physiotherapist referrals to ensure holistic patient management.
- Coordinated monthly GP visits and facilitated multidisciplinary meetings to enhance collaborative care.
- Scheduled patient admissions and discharges to optimize operational flow.
- Led care staff, ensuring adherence to high standards of resident care and fostering a supportive team environment.
- Provided specialized support for palliative residents facing multiple chronic conditions.
Clinical Manager
Lester Heights Hospital
Whangarei, NortH Island New Zealand
03.2014 - 01.2016
- Supervised daily clinical operations and ensured compliance with health regulations.
- Managed nursing staff schedules and coordinated patient care assignments efficiently.
- Implemented quality improvement initiatives to streamline clinical processes effectively.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Developed and maintained clinical policies and procedures.
- Oversaw inventory management of medical supplies and equipment for the department.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Analyzed patient feedback to identify areas for service enhancement and improvement.
Education
IPC Control Program For IPC Lead -
Ministry Of Health
Sydney02-2024
Post-graduation - Advanced nursing, Biological Science for practice, Advanced Assessment and clinical reasoning, Medication Management, Wound management
University Of Auckland
Auckland, New Zealand10-2015
Preceptorship In Nursing -
Northtec
Whangarei01-2013
Competence Assessment programme -
Northtec
Whangarei04-2012
Cognitive Behaviour Therapy - Anxiety and depression
Polytechnic College of Whangarei
Whangarei New Zealand12-2011
Bachelor - Nursing
Government Nursing College
Patiala, India10-2010
Double Diploma of Practice Management And Leadership And Management - Leadership
College of Adult Learning
Melbourne06-2026
Skills
- Clinical leadership
- Clinical operations
- Clinical quality improvement
- Care planning
- Patient care
- Treatment coordination
- Clinical assessment
- Care prioritization
- Clinical safety
- Wound care expertise
- Patient safety
- Regulatory compliance
- Regulatory oversight
- Clinical documentation
- Program implementation
- Operations oversight
- Supervisory experience
- Staff supervision
- Team management
- Resource allocation
- Performance appraisal
- Quality improvement
- Analytical skills
- Decision making and assessment
- Rapid decision making
- Problem solving strategies
- Critical thinking
- Intervention implementation
- Time management
- Effective communication
- Team collaboration
- Professionalism in practice
- Patient education
- Patient relations
- Patient service
- Clinical safety
- Case management
- Patient records administration
- Procedure implementation
- Care delivery
- Employee issue resolution
- Mentorship development
- Quality control
- Clinical operations planning
- Procedure implementation
- Care delivery
- Patient education
- Clinical operations
- Clinical operations planning
- Mentorship development
- Quality control
Registration
- 2015, Australian Nursing Council, NMW0001954120
- 2015, New Zealand Nursing Council, 179209
- 2010, Indian Nursing Council
Languages
English
Professional
Certification
- APHRA
- IPC Lead
Timeline
Clinical Manager (Full-time)
BOLTON CLARKE ALLITY AGED CARE RIDGEHAVEN
01.2021 - Current
Clinical Nurse
Bolton Clarke Allity Aged Care Ridgehaven
01.2018 - 01.2022
Registered Nurse (Full-time)
Allity Aged Care Ridgehaven
08.2016 - 01.2018
Clinical Manager
Lester Heights Hospital
03.2014 - 01.2016
IPC Control Program For IPC Lead -
Ministry Of Health
Post-graduation - Advanced nursing, Biological Science for practice, Advanced Assessment and clinical reasoning, Medication Management, Wound management
University Of Auckland
Preceptorship In Nursing -
Northtec
Competence Assessment programme -
Northtec
Cognitive Behaviour Therapy - Anxiety and depression
Polytechnic College of Whangarei
Bachelor - Nursing
Government Nursing College
Double Diploma of Practice Management And Leadership And Management - Leadership
College of Adult Learning