Amandeep Singh
35 Smile Crescent Wyndham Vale ,Vic
Summary
Effective at planning efficient shuttle routes to maximize productivity, minimize fuel costs and maintain high customer satisfaction. Good relationship-building, conflict resolution and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Transit Bus Operator
Go Bus Transport
09.2021 - 03.2024
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Truck Trailer Driver
Wiri Transport
02.2020 - 08.2021
- Coordinated with warehouse staff for efficient loading procedures that maximized cargo space utilization within the trailer truck''s capacity limits.
- Collaborated with dispatchers to ensure accurate communication regarding schedules, routes, and delivery details.
- Prepared detailed reports for management regarding delivery statuses, incident occurrences, and other relevant job-related information.
- Improved delivery efficiency by planning and executing optimal routes for trailer transportation.
- Managed loading and unloading processes safely, reducing the risk of damage to cargo or injury to personnel.
- Completed accurate logbooks daily, documenting hours worked, miles driven, rest periods taken, and other required information.
- Developed strong relationships with clients through consistent communication and proactive problem-solving efforts when necessary.
Duty Manager Supervisor
Emkay Trading
02.2016 - 01.2019
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff members.
- Ensured compliance with industry regulations and company policies, mitigating potential risks and liabilities.
- Managed daily operations, ensuring smooth functioning of all aspects of the business.
- Implemented new operational procedures to optimize efficiency and reduce expenses.
- Developed staff training programs, resulting in a more knowledgeable and skilled workforce.
- Improved overall guest experience by consistently monitoring service quality and implementing necessary improvements.
- Cultivated a positive work environment, boosting employee morale and job satisfaction.
- Promoted brand loyalty through exceptional customer service, driving repeat business from satisfied clients.
Warehouse Forklift Operator and Store Person
Pak N Save
07.2015 - 12.2016
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Removed orders from storage, wrapped and staged for shipments.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Fruit Packer
M Pack Packing
04.2013 - 04.2015
- Ensured customer satisfaction by carefully inspecting all packed fruits for quality control purposes.
- Enhanced packing efficiency by streamlining fruit selection and sorting processes.
- Assisted in maintaining a clean and safe work environment, adhering to safety guidelines and protocols.
- Demonstrated adaptability by quickly learning new packing techniques as required per seasonal changes or market demands.
- Assisted management in achieving cost reduction targets through careful monitoring of resource usage during the packing process.
- Maintained accurate records of packed fruit inventory, enabling seamless shipment tracking and order fulfillment.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
Education
Diploma in Business Level5 &6 - Marketing,Accounting, Financing, Human Resource.
Queens Academic Group
Auckland, New Zealand08.2014
Skills
- Mechanical Knowledge
- Strong Work Ethic
- Vehicle Maintenance
- Pallet Jack Operation
- Teamwork and Collaboration
- Forklift Operator Certification
- Warehouse Operations
- Maintaining records
- Food Safety Regulations
- Customer Satisfaction
- Customer Service
- Time Management
- Staff Training and Development
- System monitoring
- Microsoft Excel expertise
- MS Office
Timeline
Transit Bus Operator
Go Bus Transport
09.2021 - 03.2024
Truck Trailer Driver
Wiri Transport
02.2020 - 08.2021
Duty Manager Supervisor
Emkay Trading
02.2016 - 01.2019
Warehouse Forklift Operator and Store Person
Pak N Save
07.2015 - 12.2016
Fruit Packer
M Pack Packing
04.2013 - 04.2015
Diploma in Business Level5 &6 - Marketing,Accounting, Financing, Human Resource.
Queens Academic Group
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