Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amandeep Verma

Marsden Park,NSW

Summary

Experienced Owner of Revshine Automotive with a proven track record in creating stunning merchandise displays and enhancing team culture as an Assistant Store Manager. Skilled in driving sales through strategic merchandising techniques and fostering a positive work environment. Dedicated to delivering exceptional customer service, exceeding performance goals, and continuously improving processes to achieve operational excellence in the retail industry.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Supercheap Auto
09.2023 - Current
  • Managed daily activities to ensure alignment with corporate guidelines.
  • Trained and mentored new staff, enhancing team performance and customer service skills.
  • Implemented inventory management processes to reduce stock discrepancies and improve accuracy
  • Collaborated with senior management to develop promotional strategies that increased customer engagement.
  • Resolved customer complaints swiftly, fostering a positive shopping experience and brand loyalty.
  • Monitored visual merchandising standards, ensuring alignment with brand guidelines and maximizing product visibility.
  • Conducted meetings to communicate objectives and encourage feedback for continuous improvement.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimising discrepancies
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Crew trainer - (Training manager)

McDonald's Doonside
06.2018 - 05.2021
  • Demonstrated integrity & honesty while interacting with customers, team members and manager.
  • Greeted customers and provided excellent customer service skills.
  • Utilized Point of Sale system, take customers order in either drive-thru or front counter.
  • Informed customers about current promotions and sales, encouraging them to take advantage.
  • Provided friendly and professional customer care that met or exceeded McDonald's standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Adhered to the quality and work standards in preparing food items to McDonald's established standards.
  • Acknowledged customer issues and resolved their problems quickly and efficiently.
  • Assisted customers on using self-checkout/order stations.
  • Acted with integrity, honesty and knowledge that promote the culture, values and mission of McDonald's.

Education

Stage 5 Certificate - undefined

Doonside Technology High School
Doonside, NSW

Primary School -

Allambie Heights Public School
Allambie Heights

Skills

  • Attention to detail
  • Customer Service
  • Housekeeping & Maintenance
  • Marketing Skills
  • Problem-solving skills
  • Reliable
  • Punctual
  • Cash Handling Skills
  • Excellent communications skills
  • Fast & efficient service worker
  • Time management skills
  • Dedicated team player
  • Organised multi-tasker
  • Quick learner
  • Inventory control
  • Store organization
  • Store opening and closing
  • Staff supervision
  • Store operations
  • Stock management
  • Team management
  • POS systems
  • Employee scheduling
  • Hiring and training
  • Staff management
  • Pricing and markdowns

Languages

Hindi
Elementary

Timeline

Assistant Store Manager

Supercheap Auto
09.2023 - Current

Crew trainer - (Training manager)

McDonald's Doonside
06.2018 - 05.2021

Stage 5 Certificate - undefined

Doonside Technology High School

Primary School -

Allambie Heights Public School

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Amandeep Verma