To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
Education Embassy
03.2022 - 11.2023
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Acted as first point of contact and set appointments for prospective clients.
Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
Admin Assistant
Pieces Enterprises
09.2016 - 03.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.