Amandeep Kaur Grewal
Cranbourne East,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Receptionist Administrator
Education Embassy
03.2022 - 11.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Acted as first point of contact and set appointments for prospective clients.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
Admin Assistant
Pieces Enterprises
09.2016 - 03.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Wait Staff Member
Miss India Restaurant
11.2014 - 08.2016
Education
No Degree - Diploma in Miigration Law
Griffith University
Brisbane, QLD11.2024
MBA -
James Cook University
Brisbane, QLD11.2016
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Document Management
- Problem Handling
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Receptionist Administrator
Education Embassy
03.2022 - 11.2023
Admin Assistant
Pieces Enterprises
09.2016 - 03.2019
Wait Staff Member
Miss India Restaurant
11.2014 - 08.2016
No Degree - Diploma in Miigration Law
Griffith University
MBA -
James Cook University
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