Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amani Bekai

Coburg,Victoria

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

5
5
years of professional experience

Work History

Menzies Aviation

Menzies
02.2023 - 09.2024
  • Managed high-volume caseloads for timely eviction resolutions, ensuring client satisfaction.
  • Assisted in training new employees on company policies and procedures related to evictions, fostering a knowledgeable workforce.
  • Maintained and developed written standard operating procedures for building operations.
  • Strove for improvements in community performance to meet or exceed annual financial and operational goals.
  • Enforced occupancy policies and procedures by confronting violators of lease terms.

KFC Manager

KFC
02.2020 - 07.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Peter Alexander Christmas Casual

Just Group
10.2023 - 01.2024
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.

Education

Diploma of Education - Education

La Trobe University
Melbourne, VIC

Bachelor of Education - Education

La Trobe University
Bendigo, VIC
11.2026

Skills

  • Time Management
  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • Organizational Skills
  • Critical Thinking
  • Team Collaboration
  • Active Listening

Timeline

Peter Alexander Christmas Casual

Just Group
10.2023 - 01.2024

Menzies Aviation

Menzies
02.2023 - 09.2024

KFC Manager

KFC
02.2020 - 07.2024

Diploma of Education - Education

La Trobe University

Bachelor of Education - Education

La Trobe University
Amani Bekai