Amani Ghali
Bathurst,NSW
Summary
Dynamic leader with a proven track record at Kids Early Learning, excelling in team leadership and operational efficiency. Successfully implemented process improvements that enhanced customer satisfaction and boosted team performance. Skilled in staff training and performance evaluation, fostering a motivated workforce dedicated to achieving organizational goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Nominated Supervisor
HOLY FAMILY SERVICES CHILDREN'S CENTRE
Marayong, NSW
11.2022 - Current
- Supervised daily operations and ensured adherence to company policies.
- Trained new staff on operational procedures and safety protocols.
- Coordinated team schedules to optimize workflow and coverage.
- Resolved customer inquiries and complaints effectively and professionally.
- Conducted regular performance evaluations for team members.
- Implemented process improvements to enhance operational efficiency.
- Maintained a safe and organized work environment for all employees.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 10 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained new employees on company policies and procedures.
- Developed strategies to improve team performance and productivity.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Director
Kids Early Learning- Blacktown Council
Blacktown NSW 2148, NSW
01.2019 - 10.2022
- Developed strategic initiatives to enhance department efficiency and effectiveness.
- Led cross-functional teams to improve alignment on key projects and objectives.
- Facilitated communication between executive leadership and department staff.
- Reviewed departmental policies to ensure compliance with industry standards and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Assessed employee performance against established benchmarks or targets.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Early Childhood Teacher
Kids Early Learning- Blacktown Council
Blacktown NSW 2148, NSW
03.2011 - 12.2018
- Developed engaging lesson plans for diverse groups of young children.
- Fostered a safe and nurturing classroom environment for students.
- Observed and assessed children's developmental progress regularly.
- Collaborated with parents to support children's educational needs.
- Managed classroom resources and materials efficiently for maximum engagement.
- Provided a safe and stimulating learning environment for young children.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Organized indoor and outdoor playtime activities to promote physical and mental development of children.
- Encouraged creativity through art, music, dramatic play and other creative activities.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Assisted students with special needs by providing additional support when required.
- Ensured compliance with relevant regulations such as health and safety standards.
- Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
- Implemented hands-on, play-based strategies for experiential learning.
- Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
- Promoted effective communication between staff members by participating actively in team meetings.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Established indoor and outdoor safe play environments for toddler-age children.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Attended team meetings with other educators in order to share best practices or discuss any issues related to childcare services.
- Assisted with planning, preparing and serving meals according to dietary requirements.
- Directed and supervised children during field trips and special activities.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Coordinated with other educators to plan and implement interdisciplinary lessons that addressed multiple learning standards.
- Advocated for early childhood education policies and practices within the school and broader community.
- Participated in professional development opportunities to stay current with early childhood education research and best practices.
- Implemented strategies to support children with special needs, ensuring inclusive education practices.
- Applied early childhood education theories and practices to assess learning materials and curriculum effectiveness.
- Designed and modified the classroom layout to create an accessible and interactive learning space.
- Maintained accurate records of student attendance, assessments and progress reports.
- Engaged with children on individual basis to build positive, trusting relationships.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Monitored student progress to ensure cooperation and growth.
- Integrated technology into lesson plans.
- Taught children foundational skills in colors, shapes and letters.
- Promoted good behaviors by using positive reinforcement methods.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes.
- Organized and led activities to promote physical, mental and social development.
- Fostered an atmosphere that encourages respect for all individuals regardless of gender, race or religion.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Contributed towards creating a curriculum based on developmental milestones set out by Early Years Foundation Stage.
- Provided guidance on personal hygiene habits such as hand washing and teeth brushing.
- Planned field trips such as visits to local parks, museums, libraries for educational purposes.
- Coordinated field trips and educational outings that complemented the curriculum and expanded children's learning experiences.
- Managed classroom behavior using positive reinforcement and constructive feedback to promote a respectful learning environment.
- Fostered positive relationships with children, encouraging trust and emotional security.
- Integrated technology into the curriculum to enhance learning outcomes and engage young learners.
- Utilized assessment tools and observational techniques to evaluate and enhance children's developmental milestones.
- Developed and implemented engaging lesson plans tailored to meet the developmental needs of children aged X-X.
- Collaborated with parents and guardians to support children's learning and development at home and in the classroom.
- Maintained detailed records of children's progress, behaviors, and interactions to inform instructional decisions and parent communications.
Early Childhood Educator
Kids Early Learning- Blacktown Council
Blacktown NSW 2148, NSW
09.2001 - 02.2011
- Designed engaging lesson plans to foster children's development and learning.
- Implemented age-appropriate activities to promote social and emotional skills.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Implemented hands-on, play-based strategies for experiential learning.
- Maintained a clean classroom environment ensuring toys are sanitized regularly.
- Established indoor and outdoor safe play environments for toddler-age children.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Participated in professional development opportunities to stay current with early childhood education research and best practices.
- Conducted ongoing assessments of child development and learning progress, adapting instructional strategies as needed.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Promoted good behaviors by using positive reinforcement methods.
- Collaborated with parents and guardians to support children's learning and development at home and in the classroom.
- Organized and led outdoor activities that promoted physical health and well-being.
- Observed children to record development.
Education
Bachelor of Arts - Early Childhood Education
University of New England
Sydney, NSW03-2011
Skills
- Team leadership
- Staff training
- Performance evaluation
- Operational efficiency
- Customer satisfaction
- Project management
Affiliations
- MCA Art & Wonder: Contemporary Art project at the Museum of Contemporary Art from 2019 to 2022
- Excursions have been organized for 10 children to travel to the city four times a year to participate in Art& Wonder Project.
- Art projects to promote Sustainability had been conducted with families during COVID isolation to encourage family collaboration during tough time .
- Art galleries have been organized to display children's art that is made of sustainable materials.
- Reflections on outdoor settings to improve the physical environment, we have involved families to collaborate with the service to create new vegetable patches.
- Family contributions- families have been involving in all projects .
- Macquarie University has been taking part in our projects.
Accomplishments
- Kids Early Learning- Lalor Park Center 2019 Exceeding award .
- Kids Early Learning Lalor Park was elected out of 26 centres for the opposition leader's visit in 2020 to record a speech, the visit was successful, we had the Mayor of Blacktown City Council, the Manager of Children's Services, Mr. Anthony Albanese and his office together with Chanel 9 News . It was a great honour to be a host at my centre as a Nominated Supervisor .
Certification
- I am ambitious and always look for opportunities to improve my skills, and reflect on my current experiences
- Manager of Holy Family Early Learning Centre is a higher position than my previous one at Kids Early Learning
- I have exceeded in my current role, and I was able to go through assessment and Rating with 10 staff who have never been through assessment and rating process previously and within 12 months (since I have started at Holy Family) they were able to show great results in December 2023 A&R.
Languages
English
Professional
Arabic
Professional
References
References available upon request.
Timeline
Nominated Supervisor
HOLY FAMILY SERVICES CHILDREN'S CENTRE
11.2022 - Current
Director
Kids Early Learning- Blacktown Council
01.2019 - 10.2022
Early Childhood Teacher
Kids Early Learning- Blacktown Council
03.2011 - 12.2018
Early Childhood Educator
Kids Early Learning- Blacktown Council
09.2001 - 02.2011
Bachelor of Arts - Early Childhood Education
University of New England
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