Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Amanj Fovadi

Paddington,NSW

Summary

I am a dedicated and results-driven front office/retail specialist with over seven years of experience in store management, customer service, and team leadership. My career began as an apprentice mechanic in 2017, where I quickly advanced, becoming a fully qualified mechanic in half the typical time. My strong leadership abilities, coupled with my proven sales and management skills, have consistently contributed to significant improvements in income turnover and gross profit. I have extensive experience running a store as the second-in-charge, ensuring top-tier customer service and effective management of a small, cohesive team. My ability to foster a positive and energetic work environment has been a key factor in achieving and exceeding performance targets. Due to lifestyle changes and family commitments, I recently resigned from my position in August 2024 to relocate closer to home. I am now seeking new opportunities where I can apply my skills to drive success and contribute to the growth of a new team.

Overview

8
8
years of professional experience

Work History

Qualified Mechanic and RMS Vehicle Inspector

Tyrepower & RMS
04.2019 - 08.2024
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Sales and Reception

Tyrepower Marketing
01.2017 - 08.2024
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Expanded market reach by conducting thorough industry research and identifying potential new clients.
  • Developed customized sales presentations for key clients, resulting in increased business partnerships.
  • Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
  • Collaborated with sales teams to develop tailored training materials, improving overall performance.
  • Developed comprehensive marketing plans, resulting in higher-quality leads and sales opportunities.

Second-in-Charge Store Manager

Tyrepower BH
08.2019 - 08.2024
  • Managed store operations as the second-in-charge, ensuring top-tier customer service and effective team management.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Apprentice Mechanic

Tyrepower BH
01.2017 - 04.2019
  • Started as an apprentice mechanic in 2017 and became a fully qualified mechanic in half the typical time.
  • Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
  • Safely lifted cars to complete repairs.
  • Utilized diagnostic tools effectively to pinpoint specific issues contributing to vehicle malfunctions or suboptimal performance levels quickly.
  • Took advantage of opportunities to learn new systems and repair procedures.
  • Cleared work areas of debris and organized supplies to maintain safety and appearance.
  • Achieved faster turnaround times for major repairs with effective time-management strategies that prioritized urgent tasks without compromising quality.
  • Kept personal appearance and all work areas neat and professional.
  • Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
  • Reduced downtime for customers by completing routine maintenance tasks such as oil changes, tire rotations, and brake adjustments efficiently.
  • Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.

Education

Pennant Hills High School Year 12
Pennant Hills, NSW
01.2017

Skills

  • Troubleshooting skills
  • Strong sales skills
  • Consultative sales skills
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Operations Management
  • Customer Relationship Management (CRM)
  • Marketing
  • Business Development
  • Business Planning
  • Computer Skills
  • Positive Attitude
  • Effective Communication
  • Attention to Detail
  • Adaptability and Flexibility
  • Multitasking
  • Problem-Solving
  • Work Planning and Prioritization
  • Task Delegation
  • Active Listening
  • Administration and Reporting
  • Reliability
  • Analytical Thinking
  • Problem-solving abilities
  • Emergency Response
  • Professionalism
  • Team Collaboration
  • Interpersonal Communication

Accomplishments

  • Accelerated Apprenticeship Completion: Qualified as a mechanic in just two years, half the standard apprenticeship duration.
  • Licensed AIS Examiner: Achieved licensure as an Authorised Inspection Scheme Examiner, enhancing my technical and inspection capabilities.
  • Leadership & Management: Successfully led and managed store operations, contributing to record profits and high customer satisfaction rates.
  • Customer Service Excellence: Consistently delivered top-tier customer service, fostering strong customer loyalty and repeat business.

Languages

Kurdish
Native or Bilingual

Timeline

Second-in-Charge Store Manager

Tyrepower BH
08.2019 - 08.2024

Qualified Mechanic and RMS Vehicle Inspector

Tyrepower & RMS
04.2019 - 08.2024

Sales and Reception

Tyrepower Marketing
01.2017 - 08.2024

Apprentice Mechanic

Tyrepower BH
01.2017 - 04.2019

Pennant Hills High School Year 12

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