AMANJOT KAUR
Summary
Enthusiastic, friendly, outgoing, hard worker Willing, Eager and Quick to learn new skills Work well independently or as a cooperative team member Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor 7 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
11
11
years of professional experience
Work History
Housekeeping Supervisor
Holiday Inn Melbourne Airport
08.2016 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to daily work shifts and room blocks based on abilities and daily requirements.
- Doing opening and closing of the day
- Health and safety representative
- Quality control of rooms and make changes to improve the work efficiency
- Handling lost property and guest queries on daily basis
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Worked with front desk to respond promptly to all guest requests.
Data Entry Clerk
Chemist Warehouse
10.2021 - 03.2023
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Cleaning Crew Supervisor
ISS Facility Services
01.2018 - 04.2019
- Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
- Contributed to company growth by assisting management in hiring new employees based on skillset compatibility with current team dynamics.
- Optimized team performance by conducting regular evaluations and identifying areas for improvement.
- Coordinated, directed and monitored cleaning staff in cleaning and waste management duties by use of manual and electrically powered tools and equipment.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Maintained a safe working environment by enforcing compliance with safety regulations and ensuring proper usage of equipment.
- Boosted overall productivity by regularly maintaining equipment, troubleshooting common problems, and collaborating on preventative maintenance strategies.
- Enhanced cleaning efficiency by implementing new procedures and techniques for the crew.
HOUSEKEEPING ROOM ATTENDANT
Mathew flinders hotel
03.2016 - 06.2016
- Cleaned and washed all assigned rooms and bathrooms
- Replaced all services and linens in keeping with hotel standards
- Kept cart and linen closets clean and arranged.
Human Resources Assistant
Mahindra & Mahindra Ltd Automotive Division
07.2013 - 01.2016
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Organized new employee orientation schedules for new hires.
- Processed employee termination paperwork at direction of supervisory staff.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Education
MBA - Human Resources Management
PTU
PUNJAB03.2012
Bachelors of commerce -
Guru Nanak Dev University
01.2010
Skills
- Concise, clear verbal and written communication skills
- Excellent customer service skills
- Demonstrates ability to interact with coworkers in a variety of situations and maintains a calm demeanour in a stressful environment
- Guest Relations
- Customer service-focused
- Task assignment
- Ability to read and interpret documents
- Housekeeping knowledge
- Cleaning and sanitation
Availability
full-time
Australian citizen
References
- Judith childs Housekeeping supervisor,holiday inn Melbourne Airport,0418502524
- Williamson Deborah, Housekeeping Manager, Holiday inn Melbourne airport, 0417035250
Timeline
Data Entry Clerk
Chemist Warehouse
10.2021 - 03.2023
Cleaning Crew Supervisor
ISS Facility Services
01.2018 - 04.2019
Housekeeping Supervisor
Holiday Inn Melbourne Airport
08.2016 - Current
HOUSEKEEPING ROOM ATTENDANT
Mathew flinders hotel
03.2016 - 06.2016
Human Resources Assistant
Mahindra & Mahindra Ltd Automotive Division
07.2013 - 01.2016
MBA - Human Resources Management
PTU
Bachelors of commerce -
Guru Nanak Dev University
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