AMANJOT KAUR
Chermside
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
7
7
years of professional experience
Work History
Housekeeping and Laundry Attendant
Ibis / Pullman Brisbane airport Hotel
brisbane airport
12.2024 - 12.2025
- Cleaned and sanitized guest rooms to maintain high cleanliness standards.
- Stocked housekeeping carts with necessary supplies for efficient cleaning operations.
- Inspected rooms for maintenance issues and reported them to management promptly.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
Food and Beverage Attendant
Westin
08.2022 - 11.2023
- Greeting and assisting customers
- Food and beverage attendants work directly with customers entering and dining at their establishments
- Explaining menu items
- Your knowledge of menu options and available selections is extremely important for assisting customers and taking food and beverage orders
- Serving food and beverages
- Food and Beverages
Housekeeping Supervisor
Oaks Resort
04.2023 - 10.2023
- Maintaining general cleanliness of the home
- Adhering to health and safety standards
- Supervise and train housekeeping staff
- Managing pay roll and paper work
Receptionist or Customer Service
Oaks Resort
11.2022 - 05.2023
- Greeting visitors
- Managing security and telecommunications system
- Handling queries and complaints via phones and emails
- Transferring calls as necessary
Customer Service Assistant
United Petroleum
02.2021 - 10.2022
- Customer Data Confidentiality
- Understanding Customer Needs
- Issue and Complaint Resolution
- Work autonomously and multi-task during both daytime and overnight shifts
- Provide a timely and efficient service to a high volume of customers
- Handle cash and card transactions
- Prepare hot food and monitor the stock of merchandise
- Complete regular cleaning and restocking duties
Chef/Front of House
Indian Brothers
07.2020 - 02.2022
- Work within a small team focused environment
- Communicate effectively with colleagues in both the front and back of the shop in order to ensure a consistent service
- Assist in preparation of entrees and mains
- Work under pressure at a fast pace during busy periods
- Maintain a high level of quality and consistency of products
- Undertake ongoing cleaning duties
- Pay close attention to detail regarding customer experience and ensure changes are implemented where necessary
- Handled and stored food to eliminate illness and prevent cross-contamination
- Monitored line processes to maintain consistency in quality, quantity and presentation
Cleaner
Js Cleaning Service
09.2020 - 05.2021
- Used time management and efficient cleaning methods to meet deadlines
- Handled equipment, chemicals and materials properly and with caution
- Emptied trashcans and transported waste to collection areas
- Organized and used industrial cleaning products following strict safety procedures
Customer Service & Pizza Making
Dominos Pizza Inc.
06.2019 - 09.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Collaborated with staff members to enhance customer service experience and exceed effective client satisfaction rates
- Cross-trained and provided back up for customer service managers
- Cross-trained and backed up other customer service managers
Education
Certificate IV - Commercial Cookery
BRIGHTON COLLAGE
Qld01.2020
Skills
- Cleaning techniques
- Safety standards
- Inspection skills
- Supply management
- Time management
- Lifecycle maintenance
References
- Mrs Sudra, Manager oaks, 0452366817
- NIRBEH Singh, Manager, 0475700001
Timeline
Housekeeping and Laundry Attendant
Ibis / Pullman Brisbane airport Hotel
12.2024 - 12.2025
Housekeeping Supervisor
Oaks Resort
04.2023 - 10.2023
Receptionist or Customer Service
Oaks Resort
11.2022 - 05.2023
Food and Beverage Attendant
Westin
08.2022 - 11.2023
Customer Service Assistant
United Petroleum
02.2021 - 10.2022
Cleaner
Js Cleaning Service
09.2020 - 05.2021
Chef/Front of House
Indian Brothers
07.2020 - 02.2022
Customer Service & Pizza Making
Dominos Pizza Inc.
06.2019 - 09.2020
Certificate IV - Commercial Cookery
BRIGHTON COLLAGE