Amanpreet kaur
Melbourne ,Vic
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills
Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Highly proactive manager with 15 years of experience in team leadership in hospitality industry. Background includes sales, management and customer service in fast-paced settings.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Red Rooster South Morang
2017.03 - Current
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Cook
Hogans Hotel
2023.07 - 2023.12
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Communicated closely with servers to fully understand special orders for customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Planned menus for different events, seasons and customer requests.
- Maintained food safety and sanitation standards.
Education
High School Diploma -
Aveta Institute Melbourne
Melbourne, Australia01.2024
Skills
- Customer Engagement
- Recruitment
- Schedule Coordination
- Operations Management
- Staff Management
- Customer Loyalty
- Order Delivery Practices
- Complaint Resolution
- Food Service Background
- Point of Sale (POS) System Operation
- Shift Management
- Conflict Resolution Techniques
- Pre-Shift Walk-Through
- Team Management
- Supervisory Skills
- Staff Scheduling
- Inventory Control and Record Keeping
i am currently on 408 visa which is ending in July 2024.
i am currently on 408 Visa ,which ends in July 2024. i have applied for 485 post graduate visa and hopinf to get it soon in couple months ,
Timeline
Cook
Hogans Hotel
2023.07 - 2023.12
Restaurant Manager
Red Rooster South Morang
2017.03 - Current
High School Diploma -
Aveta Institute Melbourne
Similar Profiles
Bradley LindsayBradley Lindsay
Mechanic Foreman at South Morang Motor GroupMechanic Foreman at South Morang Motor Group
Khan CetinKhan Cetin
New Car Sales Consultant at South Morang Hyundai/KiaNew Car Sales Consultant at South Morang Hyundai/Kia
Tarrant SchreckTarrant Schreck
Back of House Team Member at Red RoosterBack of House Team Member at Red Rooster