Dedicated and compassionate EN Div 2 with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Adept at introducing detailed care plans and coordinating patient care through interdisciplinary collaboration. Demonstrated expertise in physical, psychosocial, developmental and educational aspects of nursing care for old age patients and families.
Overview
10
10
years of professional experience
Work History
Enrolled Endorsed Nurse
Mansfield District Hospital
01.2015 - 11.2024
Enhanced patient care by implementing evidence-based nursing practices and protocols.
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
Implemented infection control measures that significantly reduced hospital-acquired infections.
Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
Created an efficient shift handover process which improved continuity of care between nursing shifts.
Administered medications via oral, intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
Protected confidentiality of information related to patient care activities and EMS operations.
Education
Diploma in Nursing DIV 2
TAFE Benalla
Benalla, VIC
12.2016
Diploma in Children Services
Nirimba TAFE
Sydney, NSW
12.2012
Skills
Patient Education
Medication Administration
Direct Patient Care
Unit Administration
Wound Management
Community health
Palliative Care
Nursing staff leadership
Patient Care
Healthcare ethics
Clinical Documentation
Family Education
Home Health Care
Precepting
Mobility Assistance
Wound Care
Chart updating
Infection control measures
Taking vitals
Family advocacy
Community advocate
Languages
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Enrolled Endorsed Nurse
Mansfield District Hospital
01.2015 - 11.2024
Diploma in Nursing DIV 2
TAFE Benalla
Diploma in Children Services
Nirimba TAFE
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