Amanpreet Kaur
Brabham,WA
Summary
Dedicated professional with strong customer service skills and experience in care plan development. Committed to enhancing client well-being through effective communication and emotional support. Results-oriented individual with a proven track record in customer service and team collaboration. Skilled in record keeping and package delivery, contributing to efficient operations and improved client satisfaction. Detail-oriented delivery driver with expertise in shipping, packaging, and client interaction. Known for maintaining accurate records and delivering exceptional service, ready to support organizational goals in enhancing customer experiences. Dependable Pickup and Delivery Driver supporting daily operations of transportation department. Dedicated to promoting excellent driver performance to achieve safety goals. Maintained current knowledge of program rules, regulations, requirements and routine records.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pick and Packers
Amazon
Kewdale, WA
09.2025 - Current
- Delivered packages efficiently across designated routes.
- Ensured accurate shipment tracking using mobile applications.
- Maintained vehicle cleanliness and operational readiness daily.
- Communicated with dispatch for optimal route adjustments.
- Assisted in loading and unloading packages at distribution centers.
- Provided excellent customer service during package drop-offs.
- Loaded and unloaded packages into delivery vehicle, ensuring that all items were secure prior to departure.
- Developed professional and effective relations between company and customers.
- Maintained accurate records of completed deliveries using handheld scanners or other tracking devices.
- Communicated with customers regarding their orders, including estimated arrival times and potential delays due to traffic or weather conditions.
- Demonstrated excellent customer service skills when interacting with clients.
- Transported and safely delivered items to prevent damage or loss.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Operated packaging machinery to ensure efficient production flow.
- Inspected products for quality assurance before packaging.
- Collaborated with team members to meet daily production targets.
- Maintained cleanliness and organization of packing area for safety compliance.
- Trained new staff on packaging techniques and safety protocols.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Waitress Supervisor
Alabnay's Indian Tandoori
Albany, WA
12.2023 - 04.2025
- Supervised waitstaff to ensure efficient service during peak hours.
- Trained new staff on menu items and customer service standards.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Resolved customer complaints in a timely manner with professionalism.
- Monitored cash register operations during shifts for accuracy of transactions.
- Managed inventory levels, placing orders to maintain stock and minimize waste.
- Trained and mentored new staff on menu knowledge and customer service standards.
- Supervised daily operations, ensuring optimal service and guest satisfaction.
Individual Support Worker
clearence estate
albany, wa
04.2023 - 04.2024
- Assisted clients with daily living activities to promote independence and well-being.
- Provided emotional support and companionship to enhance client quality of life.
- Collaborated with healthcare professionals to create personalized care plans.
- Monitored client health and reported changes to appropriate staff members.
- Facilitated social activities to encourage client engagement and interaction.
- Maintained accurate records of client care and progress documentation.
- Ensured a safe and clean environment for clients through regular maintenance checks.
- Educated clients on personal hygiene and medication management practices.
- Collaborated with nurses, doctors, social workers, and psychologist to discuss treatment plans and progress.
- Maintained safe and clean environment for client by performing light housekeeping and laundry.
- Monitored vital signs and reported changes to medical staff.
- Developed and optimized treatment plans to help clients continue to progress.
- Assisted with range of motion exercises and other therapeutic activities under the guidance of a Physical Therapist or Occupational Therapist.
- Engaged clients in meaningful conversations about their lives and interests.
- Encouraged clients to participate in activities such as physical therapy, social events, and arts and crafts.
- Created a safe environment for all clients by following safety protocols at all times.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Instructed family members on how to provide bedside care.
Education
Online Classes - Disability Studies
08-2025
High School Diploma - undefined
Senior Secondary School
Punjab, India04-2019
Skills
- Client assessment
- Care plan development
- Team collaboration
- Customer service
- Emotional support
- Record keeping
- Shipping and packaging
- Time management
- Life skills training
- Household chores
- Personal care assistance
- Appointment organization
- Meal planning
- Daily living assistance
- Educational support
- Social skills development
- First aid and CPR
- Team leadership
- Report writing
- Long-term care
- Family communication
- Client confidentiality
- Dressing assistance
- Hygiene assistance
- Adaptability and flexibility
- Personal growth support
- Care documentation
Languages
English Full Professional
Punjabi Full Professional
Hindi Full Professional
Certification
- Ageing and disability
- Manual Handling
- First Aid certifite
Timeline
Pick and Packers
Amazon
09.2025 - Current
Waitress Supervisor
Alabnay's Indian Tandoori
12.2023 - 04.2025
Individual Support Worker
clearence estate
04.2023 - 04.2024
High School Diploma - undefined
Senior Secondary School