AMANPREET KAUR
Brisbane,Australia
Summary
Experienced with creating comprehensive travel plans and advising clients on optimal travel options. Utilizes in-depth knowledge of destinations and travel logistics to enhance customer satisfaction. Strong understanding of client needs and tourism market, ensuring personalized and effective travel solutions.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
ALH
2025.09 - Current
- Trained new team members on operational procedures and customer service standards.
Customer Service
Woolworths
2024.08 - 2025.07
- Strengthened client relationships through regular communication and excellent customer service.
Food Service Assistant
Hemming Brewing
2023.01 - 2024.08
- Collaborated with team members to enhance customer service experience.
Customer Service Attendant
Ampol
2020.04 - 2023.09
- Provided accurate product information and recommendations to support sales efforts.
Food and Beverage Attendant
Novotel Hotel
2023.07 - 2023.08
- Oversaw daily operations during shifts, resolving issues to maintain service quality.
Console Operator
Night Owl
2021.12 - 2023.07
- Operated console systems to monitor and control production process.
Customer Service Attendant
KFC
2021.06 - 2022.12
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction levels.
Food Service Assistant
Bupa Age Care
2020.06 - 2021.11
- Delivered exceptional customer service to residents and families, enhancing dining experiences.
Food Assistant
Hilton Hotel
2019.09 - 2020.06
- Developed streamlined processes for order fulfillment, enhancing service efficiency.
Education
Master Of Sustainable Tourism - Sustainable Tourism
Central Queensland University
Cairns, QLD02.2022
Bachelor in Science - Tourism And Hospitality Management
GNA University
Jalandhar04.2018
Skills
- Customer Relationship Management
- Sales and marketing
- Global destinations
- Cash handling
- Training and mentoring
- Travel planning expertise
- Cultural awareness
- Itinerary development
- Safety procedures
Languages
English
Native or Bilingual
Timeline
Food and Beverage Attendant
ALH
2025.09 - Current
Customer Service
Woolworths
2024.08 - 2025.07
Food and Beverage Attendant
Novotel Hotel
2023.07 - 2023.08
Food Service Assistant
Hemming Brewing
2023.01 - 2024.08
Console Operator
Night Owl
2021.12 - 2023.07
Customer Service Attendant
KFC
2021.06 - 2022.12
Food Service Assistant
Bupa Age Care
2020.06 - 2021.11
Customer Service Attendant
Ampol
2020.04 - 2023.09
Food Assistant
Hilton Hotel
2019.09 - 2020.06
Bachelor in Science - Tourism And Hospitality Management
GNA University
Master Of Sustainable Tourism - Sustainable Tourism
Central Queensland University