Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AMANPREET KAUR

Brisbane,Australia

Summary

Experienced with creating comprehensive travel plans and advising clients on optimal travel options. Utilizes in-depth knowledge of destinations and travel logistics to enhance customer satisfaction. Strong understanding of client needs and tourism market, ensuring personalized and effective travel solutions.

Overview

7
7
years of professional experience

Work History

Food and Beverage Attendant

ALH
Brisbane, QLD
09.2025 - Current
  • Trained new team members on operational procedures and customer service standards.

Customer Service

Woolworths
Cairns, QLD
08.2024 - 07.2025
  • Strengthened client relationships through regular communication and excellent customer service.

Food Service Assistant

Hemming Brewing
Cairns, QLD
01.2023 - 08.2024
  • Collaborated with team members to enhance customer service experience.

Customer Service Attendant

Ampol
Cairns, QLD
04.2020 - 09.2023
  • Provided accurate product information and recommendations to support sales efforts.

Food and Beverage Attendant

Novotel Hotel
Cairns
07.2023 - 08.2023
  • Oversaw daily operations during shifts, resolving issues to maintain service quality.

Console Operator

Night Owl
Cairns
12.2021 - 07.2023
  • Operated console systems to monitor and control production process.

Customer Service Attendant

KFC
Cairns, QLD
06.2021 - 12.2022
  • Managed customer inquiries and resolved issues efficiently to enhance satisfaction levels.

Food Service Assistant

Bupa Age Care
Cairns, QLD
06.2020 - 11.2021
  • Delivered exceptional customer service to residents and families, enhancing dining experiences.

Food Assistant

Hilton Hotel
Cairns
09.2019 - 06.2020
  • Developed streamlined processes for order fulfillment, enhancing service efficiency.

Education

Master Of Sustainable Tourism - Sustainable Tourism

Central Queensland University
Cairns, QLD
02.2022

Bachelor in Science - Tourism And Hospitality Management

GNA University
Jalandhar
04.2018

Skills

  • Customer Relationship Management
  • Sales and marketing
  • Global destinations
  • Cash handling
  • Training and mentoring
  • Travel planning expertise
  • Cultural awareness
  • Itinerary development
  • Safety procedures

Languages

English
Native or Bilingual

Timeline

Food and Beverage Attendant

ALH
09.2025 - Current

Customer Service

Woolworths
08.2024 - 07.2025

Food and Beverage Attendant

Novotel Hotel
07.2023 - 08.2023

Food Service Assistant

Hemming Brewing
01.2023 - 08.2024

Console Operator

Night Owl
12.2021 - 07.2023

Customer Service Attendant

KFC
06.2021 - 12.2022

Food Service Assistant

Bupa Age Care
06.2020 - 11.2021

Customer Service Attendant

Ampol
04.2020 - 09.2023

Food Assistant

Hilton Hotel
09.2019 - 06.2020

Bachelor in Science - Tourism And Hospitality Management

GNA University

Master Of Sustainable Tourism - Sustainable Tourism

Central Queensland University
AMANPREET KAUR