Aman Preet Sandhu

Dedicated Senior Educator with extensive experience in early childhood education, specializing in creating engaging and developmentally appropriate learning environments. Skilled in curriculum development, fostering positive relationships with children and families, and implementing effective strategies to support diverse learning needs. Committed to promoting childhood development through play-based learning and mentorship of staff. Demonstrated ability to enhance educational programs and achieve high standards of care and education in early learning settings.

• Responsible for ladies wear, kids/youth wear and event management in store.
• Grew department's team and technical capabilities with hiring and training of talented individuals.
• Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
• Executed targeted merchandising and promotional plans to meet department sales goals.
• Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
• Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.

• Demonstration of the personal care, environment care and, floor care appliances to help customers find the perfect machine.
• Registration of the machines after purchase to activate warranty.
• Helping customers to troubleshoot and resolve any issues they might be experiencing with their machines.
• Replenishing floor stock and checking stock levels before the start of each shift.
• Sending reports with daily results including sales, registration and other KPIs directly to the regional manager.

General Cosmetics and Sephora

• Responsible for managing more than 30 brands and 50 associates in general cosmetics and working in collaboration with brand counter managers to bring the best-in-class service to our customers at David Jones.
• Managed the rostering and timesheets for the entire team along with creating the daily service plans to maximize coverage and ensure zoning at all times.
• Collaborated with the Dyson stylists and management team to provide training to the team and equip them with product knowledge and maximizing the sales and profits.
• Executed weekly stock cycle counts to control shrinkage.
• Delivered product demonstrations and sample applications, raising exposure of key brands.
• Offered make-up tips and popular tutorials in alignment with latest trends.

Women's Fashion

• Managed numerous Australian and International designer brands for women's young fashion whilst collaborating with the concession partners to maximize profits.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Attracted new clientele and developed customer relationships by hosting product-focused events (4 days of fashion, DJ Amex).
• Demonstrated exemplary customer service by supporting the team to actively find solutions to customer requests.
• Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
• Introduced new inventory management measures, effectively decreasing product theft over 80% within 3 months.
• Developed monthly team action plans and monitored progress.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
• Provided weekly schedules to employees to accommodate business demands and leave requests.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
• Followed the brand guide to execute floor sets and visual merchandising standards.

• Assisted in opening of the first Full Assortment Victoria's Secret store in Australia.
• Collaborated with the marketing team for organizing the influencer events within the store to drive traffic and get more exposure on social media platforms such as Instagram to maximise profits.
• Assisted in recruiting, hiring and training of team members.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Drove overall store results by consistently achieving targets and KPIs whilst having a thorough product knowledge.
• Scheduled employees for opening, mid and closing shifts, taking into account customer traffic and employee strengths.
• Responsible for the total store roster and approving regular payroll submissions within Time2Work ( a cloud-based workforce management solution within Valiram).
• Monitored daily cash discrepancies and inventory shrinkage.
• Certified Bra and Fragrance specialist.