Amanpreet Kaur Aulakh
5/374 Henley Beach Road,lockleys,SA
Summary
Highly skilled Clinical Care Coordinator with comprehensive knowledge in patient care, case management and healthcare administration. Proven ability to collaborate with multidisciplinary teams to achieve common goals. Strong interpersonal skills used to foster relationships with patients and families, leading to improved health outcomes. Notable impact made by initiating process improvements that led to increased efficiency in previous roles.
Overview
9
9
years of professional experience
Work History
Clinical Care Coordinator
All age aged care,The Vales and Now transitioned to Warrina Homes
Adelaide, south australia
07.2024 - Current
- Organized, coordinated and monitored patient care services to ensure efficiency and quality.
- Developed and implemented clinical protocols for the management of chronic diseases.
- Assessed patient needs, developed individualized plans of care, and monitored outcomes to ensure effective delivery of health care services.
- Provided case management services including assisting with referrals, authorizations, eligibility verification, and benefits coordination.
- Conducted comprehensive assessments of clients' physical, psychological, social and environmental status; analyzed data to develop an appropriate plan of care.
- Maintained detailed documentation regarding patient visits, treatments and progress notes in accordance with regulatory guidelines.
- Collaborated with other healthcare professionals including physicians, nurses and therapists to coordinate optimal patient care outcomes.
- Provided education to patients and families about disease process and self-care management techniques.
- Created a safe environment that promotes positive interactions between patients, family members, significant others through active listening skills during counseling sessions.
- Facilitated communication among all members involved in the health care team so as to maximize collaborative efforts toward successful outcomes.
Registered Nurse
The Vales,all Aged Age Care,morphett Vale
60/66 States Road ,Morphett Vale
09.2019 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Audited charts and reviewed clinical documents to verify accuracy.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Clinical Nurse Leader
Eldercare
Adelaide, South Australia
01.2024 - 07.2024
- Provided clinical leadership to nursing staff and other healthcare team members.
- Facilitated interdisciplinary patient care conferences.
- Developed, implemented and evaluated evidence-based practice protocols.
- Coordinated daily operations of assigned unit or department.
- Assessed, developed and revised policies and procedures related to patient care.
- Mentored new nurses in their transition to a clinical nurse leader role.
- Monitored quality improvement initiatives related to patient outcomes.
- Acted as a liaison between the health care team, patients and families.
- Collaborated with physicians and other healthcare professionals on best practices for patient care delivery.
- Planned staffing needs based on acuity levels, census changes and skill mix requirements.
- Reviewed medical records for accuracy, completeness and compliance with established regulations.
- Served as a resource person for nursing staff providing guidance and support related to clinical issues.
- Evaluated the effectiveness of nursing interventions by monitoring patient responses.
Student Registered Nurse
Ringwood Hospital
Melbourne ,Victoria
08.2018 - 10.2018
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Assessed care needs of patients and families utilizing nursing process.
- Performed regular rounds to check on well-being of patients.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Observed patient behaviour and reported changes to nurse in charge for resolution.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Registered Nurse
Preet Nursing Home
India
10.2015 - 02.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Education
Nursing - NURSING
ETEA COLLEGE
ADEALIDE09.2018
Bachelor of Science - NURSING
DASMESH COLLEGE OF NURSING
INDIA09.2014
Skills
- Wound Care
- Chronic Disease Management
- Diabetes Management
- Care Planning
- Chart Updating
- Patient Management
- Mobility Assistance
- Palliative Care Awareness
- Medication Administration
- Patient Consultation
- Infection Control Measures
- Sanitation
- Patient Assessment
- Patient and Family Advocacy
- Licensed RN
- Emotional Awareness
- Taking Vitals
- Proper Catheter Insertion/Removal
- Process Improvements
- Interdisciplinary Collaboration
- Clinical Documentation
- Quality Assurance
- Patient Safety
- Healthcare operations
- Physical Assessment
- Patient confidentiality
- Documentation
- Scheduling
- Medical Terminology
Timeline
Clinical Care Coordinator
All age aged care,The Vales and Now transitioned to Warrina Homes
07.2024 - Current
Clinical Nurse Leader
Eldercare
01.2024 - 07.2024
Registered Nurse
The Vales,all Aged Age Care,morphett Vale
09.2019 - Current
Student Registered Nurse
Ringwood Hospital
08.2018 - 10.2018
Registered Nurse
Preet Nursing Home
10.2015 - 02.2018
Nursing - NURSING
ETEA COLLEGE
Bachelor of Science - NURSING
DASMESH COLLEGE OF NURSING
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