Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Refferences
Timeline
Generic

Amanuel Fitzgerald

Cookshill Nsw

Summary

Dynamic Assistant Department Manager with extensive experience leading teams to achieve outstanding results in multiple major retail environments. Expertise in inventory management, customer service, and quality control drives innovative solutions that enhance operational efficiency and elevate customer satisfaction. Committed to team development and success, leveraging insights from VOC and VOT grading to foster a culture of excellence. Comprehensive understanding of end-to-end processes, sprint planning, and effective rostering ensures alignment with business goals while consistently exceeding targets.

Overview

4
4
years of professional experience

Work History

Groccery Assistant Department Manager

Woolworths Belmont
03.2025 - Current
  • As store safety team Lead ensure team safety initiatives are actioned and ensure end to end safety processes are followed
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
  • Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
  • Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
  • Demonstrated adaptability by taking on additional responsibilities when necessary, showcasing leadership potential beyond the assistant level position role scope requirements.
  • Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
  • Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
  • Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels.
  • Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.
  • Enhanced department efficiency by streamlining processes and implementing new organizational strategies.
  • Served as a key liaison between management and staff, facilitating open communication channels for better decision-making processes.
  • Implemented inventory control measures to reduce shrinkage and maintain optimal stock levels.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
  • Ensured compliance with company safety protocols while promoting a secure working environment conducive to staff member productivity.

Produce Assistant Department Manager

Woolworths
12.2021 - 03.2025
  • Lead multiple departments, ensuring efficient operations and team growth, achieving measurable improvements.
  • Supervise opening and closing procedures, maintaining high standards, resolving complex issues swiftly.
  • Mentor team members, fostering a collaborative and productive environment, significantly enhancing satisfaction.
  • Streamline processes, achieving measurable improvements in efficiency, reducing waste and boosting profitability.
  • Implement creative produce display strategies, driving sales and enhancing product visibility, developing novel inventory solutions.
  • Foster a supportive team environment, mentoring staff and resolving complex issues. Develop novel inventory solutions, significantly reducing waste and improving profitability.
  • Grocery Team Member
  • Front End Team Member
  • Night Fill Team Member
  • Fresh Service Team Member

Education

HSC -

Toronto high school
Toronto newcastle
12.2023

Skills

  • Customer Service Experienced
  • Team Leadership Experienced
  • Data Analysis Skillful
  • Inventory Management Experienced
  • Quality Control Experienced
  • Problem Solving Experienced
  • Process Improvement Experienced
  • Mentoring Skillful
  • Safety team lead developing experience
  • Team mentoring and building skillful

Hobbies and Interests

I love being active in any sense I am willing to give anything a go and I have competed in countless representative competitions being involved in leadership roles with most things I do. Aswell I have a passion for knowledge and learning as I am currently undergoing tertiary education while still maintaining full focus on my career within the company

Refferences

Andrew loveday store manager Belmont

Ph: 0421 514 527

Natasha Wilson store manager Toronto

Ph: 0433 320 918

Lauren martin assistant store manager Belmont/cooranbong

Ph: 0434 647 232

Dave Powell

Ph: +61 435 933 739

Tyler Hayman previous store manager Toronto

Ph: 0438 604 360

Drew Clark fresh manager Belmont

Ph: +61 422 294 142

Samantha Pryke online manager Belmont

Ph: +61 478 036 575

David Johnson Groccery manager Belmont

Ph: 0405 558 132

Jaiden Lyons assistant store manager coonabaraban

Ph: +61 452 652 801

Timeline

Groccery Assistant Department Manager

Woolworths Belmont
03.2025 - Current

Produce Assistant Department Manager

Woolworths
12.2021 - 03.2025

HSC -

Toronto high school

Similar Profiles

CREATE PROFILE
Amanuel Fitzgerald