Amar Manuela
Melbourne,Australia
Summary
Accomplished culinary management professional with years of experience in food and beverage services, including fine dining and corporate events. Skilled in optimizing operations to maximize service quality and profitability, with a focus on staff training and customer satisfaction. Adept at utilizing analytical skills to address routine and complex business issues. Committed to maintaining high productivity and efficient task execution in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Food and Beverage Supervisor
Hilton hotel
MELBOURNE, Victoria
08.2024 - Current
- Successfully launched breakfast service at 6 AM through teamwork collaboration.
- Checked in guests and external visitors for dining services, both breakfast and à la carte.
- Oversaw task delegation during shifts for efficient service operations.
- Managed cash replenishment along with inventory control for effective stock ordering.
- Maintained strict adherence to food safety and sanitation protocols to prevent germ spread.
- Executed shift change, opening, and closing procedures to ensure operational compliance.
- Coordinated event setups for corporate functions with precision.
- Addressed guest and team member concerns promptly to elevate service standards.
Bar and Restaurant Supervisor
Victoria Hotel
MELBOURNE CBD, Victoria
10.2022 - 08.2024
- Collaborated with team to address customer concerns promptly, enhancing guest satisfaction.
- Upheld high standards of ingredient and dish quality through strict adherence to food safety protocols.
- Conducted training sessions for staff on food preparation, money handling, and sanitation practices.
- Maintained exceptional cleanliness and organization of food storage areas to ensure product integrity.
- Set priorities and delegated tasks effectively to maximize team performance.
- Performed detailed opening, closing, and shift change tasks to maintain service consistency.
- Oversaw inventory management and placed orders for essential ingredients as needed.
- Coordinated lunch and dinner service with a dedicated team of 5-7 staff for seamless operations.
Food & Beverage Teamleader
Delaware north companies
Melbourne Airport, Victoria
10.2017 - 07.2020
- Maximized efficiency in cafés by maintaining clean and hazard-free workspaces.
- Trained new team members on essential operations and procedural standards.
- Conducted daily inventory checks and ensured prompt replenishment of items.
- Liaised with supervisors to facilitate smooth inter-departmental operations.
- Reported any safety hazards directly to management for quick resolution.
- Handled cash transactions and managed daily banking responsibly.
- Presentable demeanor displayed consistently; committed to shift punctuality and holiday availability.
Bar and Restaurant Team Leader
PEGASUS Apart ‘Hotel
Melbourne, Victoria
07.2016 - 01.2019
- Prepared bar and restaurant for dinner service by managing opening tasks.
- Restocked inventory and placed orders to maintain optimal stock levels.
- Cleaned beer lines weekly and coordinated keg deliveries for efficient service.
- Trained staff on coffee preparation techniques using press coffee beans.
- Reported daily revenue figures to executive chef and management team.
- Conducted training on work procedures and facilities for hotel staff.
- Crafted cocktails during happy hours to enhance guest experience.
- Collaborated with team members to ensure professional execution of dinner service.
Education
Food safety & Handlers Certification - Food Safety And Handeling
EOT.edu.au
Melbourne, VIC04-2025
Graduate level 4 certificate - Techniques in How To Follow SOP’s And Safely Work in A Laboratory Conducting Experiments Recording And Analyzing Results, Calibration of Lab Equipment, Managing Hazardous Materials Or Waste Properly, Health And Safety Issues And How To Perform Testing in A Laboratory Recording Results And Their Test And How To Record Data And Protect Scientific Experiments
Laboratory Technician Techniques
85 Buckhurst Street South Melbourne11.2024
Certificate - First Aid And CPR
ASEC
MITCHELL ACT07-2022
Skills
- Leadership in staff management
- Payment acceptance procedures
- Inventory control strategies
- Shift opening and closing operations
- Production data reporting
- Cash receipt reconciliation
- Customer complaint resolution
- Food and beverage operations
- Client service excellence
- Cone and quarter measurement techniques
- PH titration methods and calculations
- Chemical testing and preparation of solutions
- Collaborative laboratory work environment
- Cash handling expertise
- Supervision of dining area cleanliness
- Training for service staff
- Delegation of tasks and scheduling staff
- Purchasing supplies and inventory checks
- Replenishing stock levels efficiently
- Basic Microsoft Excel skills
- Operational performance reporting
- Calibration of laboratory equipment
- Analytical balance techniques
- Chromatography processes
- Identification of test specimens
References
- Del Fife, Operations Manager, Melbourne, delwynne@gmail.com
- Carlene Warner, Restaurant Manager, Victoria Hotel, 0401 691 496, Carlene.warner@evt.com
- Patcharee Ubolpo, Breakfast Chef, Pegasus Hotel, 0478 667 269
- Effie Koustoulidis, Craigieburn United Cinemas, 0447 329 556
- Human Resource, Hilton Hotel, Yurie.birthisel@hilton.com
- Priya Thomas, LTT Laboratory Technician Training, Priya.Thomas@ltt.edu.au
Timeline
Food and Beverage Supervisor
Hilton hotel
08.2024 - Current
Bar and Restaurant Supervisor
Victoria Hotel
10.2022 - 08.2024
Food & Beverage Teamleader
Delaware north companies
10.2017 - 07.2020
Bar and Restaurant Team Leader
PEGASUS Apart ‘Hotel
07.2016 - 01.2019
Food safety & Handlers Certification - Food Safety And Handeling
EOT.edu.au
Graduate level 4 certificate - Techniques in How To Follow SOP’s And Safely Work in A Laboratory Conducting Experiments Recording And Analyzing Results, Calibration of Lab Equipment, Managing Hazardous Materials Or Waste Properly, Health And Safety Issues And How To Perform Testing in A Laboratory Recording Results And Their Test And How To Record Data And Protect Scientific Experiments
Laboratory Technician Techniques
Certificate - First Aid And CPR
ASEC
Similar Profiles
Jackie NyabintuJackie Nyabintu
House Cleaner at Hilton HotelHouse Cleaner at Hilton Hotel
Samuel PhillsSamuel Phills
Houseman at Hilton HotelHouseman at Hilton Hotel
Yessenia PinedaYessenia Pineda
Front Desk Receptionist at Hilton HotelFront Desk Receptionist at Hilton Hotel
SARAH DOKTERSARAH DOKTER
Student Intern at Psychology for a Safe Climate (PSC)Student Intern at Psychology for a Safe Climate (PSC)
Saif AhmedSaif Ahmed
Chef at L V PRASADChef at L V PRASAD