Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
3
3
years of professional experience
Work History
Retail Store Manager
Daiso Industries Australia
Brisbane, Qld
01.2024 - Current
Monitored store performance metrics, including sales, profitability and customer service ratings.
Performed regular audits to ensure compliance with company standards.
Recruited, trained and managed a team of 20+ employees.
Analyzed financial data to identify areas of improvement or cost savings opportunities.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Delivered excellent customer service through active listening techniques.
Duty Manager
Daiso Industries Australia
Brisbane, Qld
08.2021 - 01.2024
Provided product information and answered customer questions.
Demonstrated knowledge of store products and services.
Stocked shelves with merchandise according to company standards.
Tracked inventory levels throughout the day and restocked items as needed.