Experienced with managing and maintaining IT infrastructure, including servers and networks. Utilizes advanced troubleshooting skills to resolve technical issues efficiently. Knowledge of optimizing system performance, ensuring high reliability and uptime.
Overview
5
5
years of professional experience
Work History
Ward Host
St John of God Murdoch Hospital
10.2023 - Current
Taking orders from patient's through the Delegate food service management system.
Responsible for providing efficient service to patients on wards.
Help to prepare the service areas with the necessary equipment.
Maintaining the high standards of hygiene and food handling.
Responsible for providing the great level of customer service to all patients and visitors.
Health Administrative Assistant
Ramsay Clinic Albert Rd
01.2023 - 09.2023
Developed, maintained and operated variety of health record indexes and storage and retrieval systems to collect, classify, store and analyzed information.
Retrieved patient medical records for physicians, technicians and other medical personnel.
Protected security of medical records to ensure that confidentiality was maintained.
Handling both FOI and ROI
Preparing medical records for scanning
Administrative Clerk
Ramsay Clinic Albert Rd
10.2022 - 09.2023
Performed data entry and document scanning.
Answered telephones to give information to callers, take messages, or transfer calls.
Sorted, distributed, and tracked incoming and outgoing mail.
Computed, record and proofread data and other information, such as records, and reports.
Input patient data into the electronic medical record system accurately and efficiently.
Maintained strict confidentiality of protected health Information to comply with HIPAA regulations.
Scheduled appointments and assisted with referrals.
Managing outpatient referrals
Associate Consultant
Virtusa Consulting Services Pty Ltd
03.2022 - 09.2022
Testing the test cases in multiple environments.
Involved in analyzing Business requirements, Test planning, developing test cases, Test execution and Defect reporting.
Raising the defects and assigning the defects to the development team through JIRA tool.
Testing the test cases again once the developer fixed the bugs.
Analyzing the Functional requirements, Business requirements and Use case documents.
Helped in preparation of test cases according to the Business requirements.
System Administrator
Ramsay Health Care
07.2020 - 08.2021
Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Provisioned new software and hardware for use, following established security policies.
Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
Assisted in the installation and configuration of IT hardware and software for medical staff.
Provided end-user training on various healthcare applications and systems.
Implement security measures to protect sensitive patient data and ensure HIPAA compliance.
Documented IT processes and created user manuals to streamline operations.
Education
Professional Year - Information Technology
ATMC
Melbourne, Victoria
04.2021
Master Of Technology - Enterprise Systems
Federation University
Melbourne, Victoria
11.2019
Bachelor of Engineering - Electronics and Communication Engineering
Vignan's University
08.2013
Skills
Clerical Support
Patient Records Documentation
Electronic Health Records Systems
MEDITECH EHR Software, Corus
Zedmed
Data Entry Skills
Teamwork
Adaptability
Interpersonal Skills
Operating Systems: Windows Server, Linux
Networking: TCP/IP, DNS, DHCP, VPN
Healthcare Systems: Electronic Health Records (EHR), PACS
Excellent Communication
Positive Attitude
Good at Microsoft Office 365
Java, Eclipse IDE, JIRA, Manual Testing, MS SQL
Languages
English
Telugu
Full Professional
Timeline
Ward Host
St John of God Murdoch Hospital
10.2023 - Current
Health Administrative Assistant
Ramsay Clinic Albert Rd
01.2023 - 09.2023
Administrative Clerk
Ramsay Clinic Albert Rd
10.2022 - 09.2023
Associate Consultant
Virtusa Consulting Services Pty Ltd
03.2022 - 09.2022
System Administrator
Ramsay Health Care
07.2020 - 08.2021
Bachelor of Engineering - Electronics and Communication Engineering