Amarra Sabbagh

As a Customer Support Specialist at CSG, my primary responsibilities include providing excellent customer service by managing inbound and outbound communication. This involves answering phone calls to address customer inquiries, concerns, or requests, and ensuring timely and professional email correspondence. Additionally, I was responsible for processing and accurately completing plumbing-related forms, ensuring all documentation meets company and regulatory standards. My role requires attention to detail, strong communication skills, and the ability to manage multiple tasks efficiently to support both customers and internal operations.