Amba Reid

Wholesale Administration

• Friendly customer service with stockists Australia wide and in New Zealand
• Computer use of Microsoft Word, Excel, Outlook and the internet
• Use of specialized computer program called attaché
• Assisting stockists with gown purchases either person, by telephone or email
• Consignment procedures
• Payment procedures
• Invoicing, packing and mailing procedures
• Filing and faxing of documentation
• Communication with an international factory (eg: ordering of gowns)
• Assistance in receiving international shipments
• Stock take of all gowns
• Photo shoots (eg: casting of models, hair, make up, dressing of models)
• Cleaning of wedding, bridesmaids and formal gowns
• General office cleaning (eg: kitchen, bathrooms & floors)
• Stationery orders

Retail Assistant

• Friendly customer service
• Greeting of customers
• Scheduling of appointments
• One-on-one assistance with customers for gown trials and fittings
• Lay-by and invoicing procedures
• Accurate cash handling/EFTPOS procedure
• Ordering of gowns from an international factory
• Preparation of gowns to be collected (eg: ironing/steaming)
• Stock take of all gowns (in the retail shop)
• General shop cleaning (eg: tidying of gowns, bathroom, floors, windows)

• Friendly customer service – front counter/drive Thursday
• Accurate cash handling/EFTPOS procedures
• Assembling of orders
• Detail cleaning
• Closing procedures
• Handling of customer complaints
• McCafe (limited experience)

• Office Junior: answering the switchboard
• Scheduling appointments and taking messages
• Greeting clients
• Photocopying of briefs, important documents and mail
• Fax documentation
• Banking procedures
• Posting of mail
• Stationery orders
• Other general office duties
• After a 12 month period I was than moved into the position of a legal secretary in the litigation department, were I performed such duties as –
• Computer use of Microsoft Word, Excel, Outlook and the internet
• Typing up important letters, forms, wills and Power of Attorneys
• Use of dictation systems
• Sitting in on important meetings with clients
• Witnessing of important documentation
• Telephone conversations with clients, barristers and other law firms
• Scheduling of appointments/medical appointments
• General assistance to all solicitors including partners
• Reception relief (occasionally)
• Photocopying/faxing/email documentation

• Receptionist: answering the telephone
• Scheduling of appointments and taking messages
• Greeting clients
• Opening and closing of the office
• Use of computers
• Photocopying/laminating of flyers, coupons and mail
• Banking procedures
• Posting of mail
• Uniform stocktake for the restaurant and nightclub
• Stationery orders
• Other general office duties
• After a 6 month period I was given the opportunity of being a functions coordinator and performed such duties as –
• Booking of birthday parties, hens and bucks nights
• Organisation of food platters and drink packages
• Organisation of balloons and decoration packages

• Friendly customer service
• Accurate cash handling/ETFPOS procedures
• Assembling of orders
• Food preparation
• Opening and closing procedures
• Detail cleaning
• Handling of customer complaints