Amba Young
Bairnsdale,VIC
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ginnys Place
Ginny Rickhuss
Paynesville, VIC
02.2024 - Current
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Replenished beverages when necessary.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Trained new employees to perform duties.
- Packaged, labelled, and displayed prepared foods for sale, ensuring visual appeal.
- Trained new team members on kitchen procedures, safety protocols, and customer service standards.
- Engaged in continuous learning about new cooking techniques and food trends.
- Monitored food temperatures to ensure safety and quality for consumption.
- Prepared meats, vegetables or desserts according to orders or instructions.
Waitress
Nicholson Hotel
Nicholson, VIC
07.2022 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
Bairnsdale Secondary College
Bairnsdale, VICSkills
- Guest Relations Management
- Customer Service
- Order Accuracy
- Dining Area Upkeep
- Food Safety Compliance
- Menu Recommendations
- Greeting guests
- Handling Complaints
- Dish preparation
- Accurate money handling
- Food Running
- Supply Restocking
- Menu presentation
- Reservation Management
- Price memorization
- Complaint resolution
- Front-of-house display creation
Certification
Learners Permit license
Safe Food Handling
RSA
REFERENCE
Characteristic : Tara Bird - 0427646848
Career Coach: Belinda Dawson - 0428699195
Timeline
Ginnys Place
Ginny Rickhuss
02.2024 - Current
Waitress
Nicholson Hotel
07.2022 - Current
Bairnsdale Secondary College
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