Amber Adams
Summary
Hi there, and thank you for taking the time to review my CV. I am generally known by all those that I have dealt with both personally and professionally as a driven and dedicated Individual. I have a solid history of business and sale successes across a wide range of businesses as outlined in my experience below. . I have a natural ability to quickly identify and capitalize on rising market trends and creating successful business opportunities not only for myself but also for those around me. I am a hardworking mother of four, two of which are Five-year-old twins therefore, I understand the importance of a healthy work-life balance. I aim to ensure that all areas of my life are flourishing so that I am able to always put my best foot forward in any venture that I embark on.
Overview
14
14
years of professional experience
Work History
Sales Manager
Tiny Homes Lifestyle
09.2020 - 09.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Produced contracts, reports, letters, and proposals for clients.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
- Used cold calling and networking to sell products and services
- Helped and Designed 3 x Tiny Homes with the help of our wonderful in house architect.
- Assigned qualified leads to the field sales team for further development and closure.
- Communicated product quality and market comparisons by creating sales presentations
Business Development Manager
Impression Real Estate
02.2017 - 01.2018
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated, prepared and signed contracts with clients.
- Generated new business with marketing initiatives and strategic plans.
- Collected data and performed customer needs analysis.
- Devised effective marketing, sales and other promotional initiatives.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Performed research to uncover potential target areas, markets and industries.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Program Coordinator
Jenny Craig Weight Loss Centre
04.2015 - 01.2017
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Prepared monthly reports on sales trends for upper management.
- Designed program implementation and maintenance plan.
- Motivational Speaking - Guidance Advice
- Money handling
- Follow up calls and emails
- Made lifelong friendships with staff and customers at Jenny Craig and helped celebrate their successes
- Stock-take
Letting Agent
Harcourts Real Estate
03.2011 - 02.2014
- Conducting property appraisals
- Worked flexible hours; night, weekend, and holiday shifts.
- Preforming credit checks
- Writing advertisements
- Lodging bonds
- Negotiating with owners and tenants
- Inspections
- Ongoing customer service
- Preparing contracts
Floating Manager
Cotton On Kids
06.2009 - 01.2011
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Rotated merchandise and displays to feature new products and promotions.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
Education
Advanced Diploma - Beauty Therapy
International College of Camille
Auckland 07.2006
Skills
- Sales Territory Growth
- Goals and Performance
- Sales Presentation
- Business Development and Planning
- Profit and Revenue-Generating Strategies
- Sales Process
- Direct Sales
- Product Knowledge
- Time Management
- Prospecting Skills
- B to B Sales
- Excellent Communication Skills
- Client Base Retention
- Consultative Selling
- Business development
- Time management
- Direct sales
- Review of contracts
Timeline
Sales Manager
Tiny Homes Lifestyle
09.2020 - 09.2023
Business Development Manager
Impression Real Estate
02.2017 - 01.2018
Program Coordinator
Jenny Craig Weight Loss Centre
04.2015 - 01.2017
Letting Agent
Harcourts Real Estate
03.2011 - 02.2014
Floating Manager
Cotton On Kids
06.2009 - 01.2011
Advanced Diploma - Beauty Therapy
International College of Camille
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