Amber Alderson-Daly
Oyster Bay
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilises excellent communication skills to collaborate with team members and create a welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring a positive dining experience for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Trawler Fish & Chips
03.2024 - 04.2025
- Provided exceptional customer service to enhance the experience.
- Assisted with food preparation and presentation to meet quality standards.
- Collaborated with team members to ensure efficient and fast service.
- Maintained cleanliness and organisation of dining area for guest satisfaction.
- Handled cash transactions accurately while processing orders promptly.
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously without compromising service quality.
Retail and Pastry Cook
Nisa Local
05.2023 - 03.2024
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Balanced multiple tasks simultaneously, prioritising responsibilities within a fast-paced retail environment.
- Tagged and prepared new merchandise for retail sales.
- Developed strong relationships with retail partners by providing exceptional support and communication.
Bartender and Waitress
The Golspie Inn
03.2021 - 01.2023
- Prepared and served beverages while adhering to quality standards and safety regulations.
- Managed inventory levels, ensuring timely replenishment of supplies for smooth operations.
- Engaged customers with knowledge of drink menus, enhancing the overall guest experience.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Providing Responsible Serves Of Alcohol
Hospitality Institute Of NSW
Sydney, NSW07-2025
High School Diploma -
Golspie High School
Highlands, Golspie, Scotland06-2022
Psychology
UHI
Inverness, Highlands, Scotland06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Cleanliness standards
- Team collaboration
- Table bussing
- Performance improvement
- Beverage preparation
- Tableside etiquette
- Task prioritization
Certification
- Providing a responsible service of alcohol, Hospitality Institute, NSW - July 1 2025
Timeline
Server
The Trawler Fish & Chips
03.2024 - 04.2025
Retail and Pastry Cook
Nisa Local
05.2023 - 03.2024
Bartender and Waitress
The Golspie Inn
03.2021 - 01.2023
Providing Responsible Serves Of Alcohol
Hospitality Institute Of NSW
High School Diploma -
Golspie High School
Psychology
UHI
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