Amber Alexander

2017

Colour Specialist

- Completed Makeup applications

- Managed KPIs and Bookings

- Worked Closely with the management team to encourage bookings

- Participated in Multiple Events and Activations

2019

Higher Duties/Zone

- Worked along side the 2IC and Store manager to zone the shop floor

- Ensured High level of customer service was always given

- Created Store incentives to drive store sale

- Maintained a high level of energy to the team and customers

2020

2IC - Assistant Manager

- Managed high traffic trade days.

- Consistently providing team development and feedback

- Customer Conflict resolution

- Stock management

2022-Current ( With Maternity leave )

Floor Manager

- Transitioned store from a small format to a large format

- Team member upskilling

- Managing AHP

- Rostering for the shop floor and Education

- Working closely with the Store manager to mange work capacity's

- Closely working with regional mangers and people partners

- Growing and developing the Services in our store

- Continuing to deliver exceptional customer service

- Providing and Receiving Feedback effectively