Amber Ali
Summary
Passionate social worker with deeply ingrained values of social justice, human rights and respect for cultural knowledge and diversity.
Experienced coach, facilitator and mentor.
Extensive experience in working with vulnerable families and children and would like to utilize this experience in health and rehabilitation.
Enthusiastic practitioner and advocate for CALD communities with a special interest in Children and Youth of these communities represented in the child protection system.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Family Support Practitioner
Intensive Family Support Program- Gold Coast
01.2023 - Current
- Providing case management support to families referred from child safety, community organizations, QLD Health, QPS, Education QLD and others.
- Completing assessments such as FAST, CAP, SDM, PEDS, Three Houses for needs-based supports.
- Providing psychosocial supports to vulnerable families.
- Provided support in completing NDIS parent and practitioner assessments.
- Advocacy on behalf of families.
- Providing brief therapeutic counselling support to families.
- Completing referrals and liaising with appropriate services.
- Networking in the community and building relationships.
- Providing peer supervision and mentoring new practitioners.
- Completing case notes and practice in adherence to Act for Kids practice procedures
- Maintaining active caseload and meeting KPIs
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Co-facilitated Parenting Groups such as Triple P and 123 magic
SafeCare Coach & Family Educator
SafeCare
04.2018 - 12.2023
- Completed SafeCare provider training and maintained ongoing fidelity through regular coaching.
- Completed SafeCare Coach training and maintained ongoing fidelity through providing SafeCare coaching to SafeCare providers.
- Completed SafeCare Group Training.
- Successfully delivered SafeCare groups to families
- Successfully delivered SafeCare modules to families in one-on-one setting
- Actively participated in successful pilot roll-out of SafeCare in Act for Kids- QLD.
- Liaised with stakeholders in community including department of child safety in supporting families.
- Referred and collaborated with support services to ensure wrap around supports for families.
- Culturally competent practice for ATSI families with ongoing consultations and supervision with cultural consultant Vanessa Summers
- Provided regular case studies and feedback to funding bodies to reflect progress of implementation and roll-out
- Cultural consultation and support for CALD families to Intensive Family Support team as needed
- Supported through successful HSQF audit 2021
- Mentored newly inducted SafeCare providers and social work student.
- Provided support to program through marketing in sector and liaising with local stakeholders.
- Networking and relationship with QLD Health, MCCGC, MFO other such community organizations.
- Maintained active and engaged caseload.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Facilitated cultural competency training to Act for Kids Southeast Region
- Competent in using Act for Kids and SafeCare information management and database systems including MS Teams and telehealth platform such as Coviu
Vice President (Vol.)
Pakistan Australian Cultural Association
11.2021 - Current
- Networking and relationship building with community and local government bodies.
- Advocacy and support for local Pakistani community with organizations such as QPS, QLD Health, local dv organizations, department of immigration
- Attending regular team meetings, developing plans and strategies for the progress of organization and Pakistani community based in QLD.
- Liaising with Pakistani high commission in Canberra.
- Providing information and support to international students with food, accommodation and settlement process.
- providing mediation support to local Pakistani community members.
- Consulted with teams on established best practices and process improvements.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Directed cultural festivals and Pakistan day events through conceptual planning, schedule management and final implementation.
Lead Volunteer
Islamic Shia Council Of Queensland
06.2013 - Current
- Provided pandemic support to affected families and vulnerable communities from January 2020 till now.
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Engaged in community outreach to aid program mission centred on community support and enrichment.
- Planned and delivered numerous activities and special events for programs and services.
- Encouraged donations by supporting community fundraising events and campaigns.
- Organized and managed events and projects as part of community support services.
- Provided immediate responses to questions from volunteers.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Supported program leaders with administrative support duties.
- Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Conferred with representatives of local governments to assess and meet community needs.
- Organized and supported annual blood donation drives with Red Cross
- Organized annual events such as DV awareness workshops, women's health and well-being seminars, inter-faith harmony projects, food drives and flood relief campaigns.
Engagement and Referral Practitioner
Family And Child Connect- Act For Kids
02.2018 - 04.2018
- During this brief secondment supported Family and Child Connect team in engagement and assessment with families.
- Liaised with department of child safety for needs-based assessment and local supports for referral pathways for families.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Family Support Practitioner
Intensive Family Support- East, Act For Kids
10.2016 - 02.2018
- Providing case management support to families referred from child safety, community organizations, QLD Health, QPS, Education QLD and others.
- Completing assessments such as CAP, SDM, Wellbeing Domains, PEDS, Three Houses for needs-based supports. Provided Support in completing NDIS parent and practitioner assessments.
- Advocacy on behalf of families.
- Providing brief therapeutic counselling and completing referrals to appropriate services.
- Completing case notes and practice in adherence to Act for Kids practice procedures
- Maintaining active caseload and meeting KPIs
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Co-facilitated Parenting Groups such as Triple P and 123 magic
Family Coach
Referral For Active Intervention- Act For Kids
03.2016 - 09.2016
- Encouraged individuals and family members to develop and use skills and strategies for constructively confronting problems.
- Maintained and active caseload and provided case management support
- Maintained KPIs, attended stake holder meetings, collaborated with services in sector
- Collaborated with social services, referral sources and other professionals to families' support needs.
- Supported parenting groups.
Family Support Practitioner
Intensive Family Support Service- Act For Kids
01.2016 - 03.2016
- Provided case management support to families
- Maintained caseload and KPIs
- Practiced in accordance with Act for Kids policies and procedures
Social Work Student Placement
Act For Kids
08.2015 - 12.2015
- I worked with the RAI team primarily and Family and Child Connect team partly.
- Managed a small caseload for families and children.
- Completed needs and risk assessments, PEDS, Mapping tool, CAP framework, completed Family Case Plans and reviewed cases for closure.
- This process included a step-down process with the families including therapeutic letters at closure.
- Presented cases at team meetings during the case review panel and actively advocated for my families within the team and at stakeholder meetings as well.
- Represented the agency at several community events such as CPW 15 and Barefoot in the Garden
- Co-facilitated the “Be Safe with Emmy” program at Somerset College Mudgeeraba.
Social Work Student Placement 1
Gold Coast University Hospital
06.2013 - 11.2013
- Provide Grief & Loss counselling and therapeutic support to clients and families in the renal and hemodialysis ward.
- Presented several cases at case conferences and multi-disciplinary team meetings.
- Presented a case study in a Professional Development session for the department of social work at the GCUH.
- Advocacy and support of families during end of life discussions and family meetings.
- Completed referrals to appropriate supports in the community.
Skills
- Advocacy & Negotiation
- Assessment & Intervention
- Training & Coaching
- Liaising & Networking
- Referral & Engagement
- Reflective & Resourceful
- Empathetic & Supportive
- Interpersonal Communication
- Therapeutic Practice through Evidence-Based knowledge
- Flexible & Team Player
- Culturally Competent Practice with ATSI Communities
- Practice Knowledge and Understanding of Working with CALD Communities
- Competent in MS Office, ARC, SIDNE, use of Coviu for Telehealth
Education
Post Graduate Diploma Mental Health - Mental Health
Southern Cross University
Gold Coast, QLDMaster of Social Work - Social Work
Australian Catholic University
Brisbane, QLD2015
Master of Arts - English Literature And Linguistics
National University of Modern Languages
Islamabad, Pakistan2007
Bachelor of Arts - Psychology & Literature
Punjab University
Rawalpindi, Pakistan2004
Affiliations
- Australian Association of Social Workers
- Pakistan Australian Cultural Association
Certification
- 2022 QLD Perinatal Infant mental health Symposium
- 2022 Act for Kids Privacy Training
- 2022 Difficult Conversations with Scott Dutton
- 2022 First Aid & CPR Training
- 2022 3a Practitioner Training
- 2022 AIFS Conference
- 2022 Developmental Needs of Children with Neurodiversity
- 2021 Act for Kids Child and Youth Harm Training
- 2021 Mandatory Reporting of Sexual Offences Against Children
- 2021 Borderline Personality Training
- 2021 SafeCare Coach Training
- 2021 Safe & Together with SDFVP Ross Tyler
- 2020 Emotion Coaching - The Gottman Institute
- 2018 Supporting CALD Women Experiencing DFV
- 2019 Cultural Competency in Working with CALD Communities
- 2019 Therapeutic Treasure Box with Karen Triesman
- 2017 Using Relationships to Heal Trauma
- 2017 123 Magic & Emotion Coaching
- 2017 Read and Grow
- 2017 Complex Trauma Training: Starting the Conversation
- 2016 Safe & Together- David Mandel
- 2016 Sexual Abuse Foundation Modules
- 2016 Understanding DFV across Migrant and Refugee Communities
- 2016 Engaging Father Figures Symposium
- 2016 Karulbo Cross Cultural Training
- 2016 Motivational Interviewing Workshop with J Porter
- 2016 Family Law & DV Workshop
- 2016 The 3 Hurdle Race- Eligibility and Criteria to Qualify for DSP
- 2016 First Aid & CPR Refresher
- 2016 Stopping Stalking Symposium
- 2016 The SAFE from the START
- 2015 Field Placement at Act for Kids- RAI Team
- 2015 Training- Use of Ice/Methamphetamine
- 2013 Field Placement at Acute Haemodialysis and Renal Unit, Gold Coast University Hospital
- 2013 Workshop on Aboriginal and Torres Strait Islander Cultural Awareness- Robina Hospital
- 2013 Workshop on Domestic Violence Awareness- GCUH & GC Council
- 2010 Leadership And The Emerging World Of Entrepreneurs - UCP Lahore
- 2004 Montessori Training Workshop -PAFWA Islamabad
- 2004 Speech Therapy Module Workshop For Preschoolers - PAFWA Islamabad
- 2001 Certification n MS Office - PAFWA Islamabad
Languages
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual
Timeline
Family Support Practitioner
Intensive Family Support Program- Gold Coast
01.2023 - Current
Vice President (Vol.)
Pakistan Australian Cultural Association
11.2021 - Current
SafeCare Coach & Family Educator
SafeCare
04.2018 - 12.2023
Engagement and Referral Practitioner
Family And Child Connect- Act For Kids
02.2018 - 04.2018
Family Support Practitioner
Intensive Family Support- East, Act For Kids
10.2016 - 02.2018
Family Coach
Referral For Active Intervention- Act For Kids
03.2016 - 09.2016
Family Support Practitioner
Intensive Family Support Service- Act For Kids
01.2016 - 03.2016
Social Work Student Placement
Act For Kids
08.2015 - 12.2015
Lead Volunteer
Islamic Shia Council Of Queensland
06.2013 - Current
Social Work Student Placement 1
Gold Coast University Hospital
06.2013 - 11.2013
Post Graduate Diploma Mental Health - Mental Health
Southern Cross University
Master of Social Work - Social Work
Australian Catholic University
Master of Arts - English Literature And Linguistics
National University of Modern Languages
Bachelor of Arts - Psychology & Literature
Punjab University
References:
1. Referee:
Debbie Lloyd
Practice Supervisor
Intensive Family Support Service
debbie.lloyd@actforkids.com.au
0404928860
2. Referee:
Jon Seed MSW
Functional Family Therapist
jonseed031@gmail.com
0451379865
3. Referee:
Kerry Marshall
Family Support Practitioner
kerry.marshall@actforkids.com.au
0408783989
Please note: In case a conflict of interest emerges, further references can be provided upon request.
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