Amber Ashton
Perth,WA
Summary
I'm currently 19 years old and have experienced living and working both in the UK and Italy. I have recently moved to Australia on a WHV with my cousin with the hopes of finding a job .
I am an outgoing individual who likes to be kept busy either with work or socialising and like most teenagers my age I am a frequent user of social media. This contributes to my eagerness to be constantly up to date with current trends both fashion or otherwise which I feel is an important attribute. I am also quite an organised individual who enjoys planning out my days and keeping a diary to keep on track of all my tasks which I find to be a very important skill to have for many jobs and something I would love to make use of in any job.
Overview
3
3
years of professional experience
Work History
Cafe barista
Booths
Hesketh Bank, Lancashire
06.2023 - Current
- Followed prescribed recipes and preparation techniques for range of drinks, including espresso, latte and cappuccino
- Employed product knowledge to recommend beverages based on customer preferences
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements
- Built and nurtured customer loyalty by remembering personal preferences
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
Trading assistant
Booths
Hesketh Bank, Lancashire
07.2022 - Current
- Delivered outstanding customer service with friendly and efficient manner
- Created a safe environment for customers and staff by maintaining clean and tidy checkout areas
- Monitored shoppers to detect suspicious behaviour and prevent product losses
- Placed fresh and fragile products in separate bags to avoid damage and cross-contamination
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times
- Helped meet business needs by working extra shifts
- Checked notes carefully to spot counterfeit currency
- Resolved customer complaints and answered queries about store products
- Engaged customers in pleasant conversation for personalised service.
Waitress
Artisan barn
Mawdsley, Lancashire
02.2022 - 07.2023
- Greeted customers with a friendly smile and attitude
- Addressing customer inquiries and complaints, resulting in positive feedback from customers
- Demonstrated a high level of accuracy in taking orders and delivering food, resulting in few customer complaints
- Followed established cleaning procedures to ensure all dishes were thoroughly sanitized.
Education
Italian GCSE -
Bishop rawstorne
CrostonEnglish AS (GCSE equivalent) -
Preston college
PrestonMiddle school
Peccioli, TuscanyPrimary school
Peccioli, TuscanyBretherton endowed C of E primary school
Bretherton, LancashireTravel and tourism -
Cardinal Newman College
Preston06.2023
Business -
Cardinal Newman College
Preston06.2023
Language High school
Pontedera, Tuscany11.2021
Skills
- Bilingual in English and Italian
- Customer relations
- Organisation
Timeline
Cafe barista
Booths
06.2023 - Current
Trading assistant
Booths
07.2022 - Current
Waitress
Artisan barn
02.2022 - 07.2023
Italian GCSE -
Bishop rawstorne
English AS (GCSE equivalent) -
Preston college
Middle school
Primary school
Bretherton endowed C of E primary school
Travel and tourism -
Cardinal Newman College
Business -
Cardinal Newman College
Language High school