Amber Benz
Summary
Experienced Administrator and Teacher at Elite School of Dance, skilled in office management and engaging students. Improved service quality with careful attention to detail and outstanding customer service. Managed confidential information effectively, choreographed unique dance routines, and built strong relationships with parents and students.
Overview
4
4
years of professional experience
Work History
Administrator
Elite School Of Dance
2024.01 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Completion of tasks in a timely manner to meet required deadlines
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Dance Teacher
Elite School Of Dance
2023.03 - Current
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
Event Staff Member
Suncorp Stadium
2023.10 - 2024.01
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Implemented event protocols to maintain safety and security of all attendees.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Crew Member
McDonald's
2020.06 - 2023.10
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Waitress Trainee
Monier Hotel
2020.07 - 2020.10
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Bachelor of Education - Secondary Education
Griffith University
Brisbane, QLD10.2027
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Student Engagement
- Behaviour Management
- Positive Role Model and Mentor
- Parent-Teacher Communication
Timeline
Administrator
Elite School Of Dance
2024.01 - Current
Event Staff Member
Suncorp Stadium
2023.10 - 2024.01
Dance Teacher
Elite School Of Dance
2023.03 - Current
Waitress Trainee
Monier Hotel
2020.07 - 2020.10
Crew Member
McDonald's
2020.06 - 2023.10
Bachelor of Education - Secondary Education
Griffith University
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