AMBER BOSELEY

* Craft dream itineraries for individuals, families, groups, and business travellers, covering everything from flights and accommodation to rental cars, activities and everything in between.
* Built lasting client relationships by truly listening, understanding their travel visions, and providing personalized service that keeps them coming back.
* Consistently exceeding sales and satisfaction goals by anticipating client needs and tailoring travel packages to perfection.
* Mentoring junior consultants, sharing industry tips and insights and fostering a collaborative, supportive team environment.
* Kept on top of the travel game, constantly learning about new destinations, trends, and deals to offer the best advice.
* Smoothed out travel bumps, handling flight (and touring... don't we love those departures that aren't yet guaranteed....) changes and cancellations with ease and discretion.
* Streamlined booking processes and introduced new tech to make things quicker and smoother for everyone.
* Expertly managed complex, multi-city trips, balancing client desires with all the tricky logistics.

* Kept the good times rolling by overseeing daily operations at a bustling entertainment hub, ensuring every guest had a top-notch experience.
* Boosted the bottom line by charming guests into enjoying a little extra something, successfully increasing average spend per visit.
* Played detective with feedback, always on the lookout for ways to make things even better, leading to continuous improvements across the venue.
* Mastered the art of staff scheduling, wrangling 50+ team members to ensure we always had the right people in the right place, keeping productivity high and smiles wide.
* Championed a fantastic work environment, fostering teamwork and giving a high-five to great performance (while gently guiding anyone who needed a little extra boost).
* Kept things sparkling and safe, making sure our food, drinks, and facilities always met the highest health and safety standards.
* Navigated tricky situations with grace and professionalism, from handling incidents to assisting guests with all their needs – check-ins, bookings, and beyond.
* Kept on top of all the rules, from alcohol regulations to corporate policies, ensuring we always played by the book.

* Sparked joy and skill in students of all ages (from tiny tots to adults!) by tailoring teaching techniques to each group and style.
* Cultivated a fun and supportive learning environment where students not only mastered new moves but also learned some of the history and etiquette of dance and acrobatics.
* Provided personalized coaching that helped individual students shine and reach their full potential.
* Team player extraordinaire, collaborating with colleagues to ensure a seamless and high-quality experience for all our clients.
* Kept things safe and sound, making sure our classrooms were always a healthy and respectful space for everyone to learn and grow.
* Mastered the art of communication, keeping parents and students in the loop and smoothly resolving any questions or concerns.

* Became the go-to expert for hospitals and aged care facilities, helping them confidently navigate the post-pandemic landscape by matching them with the perfect PPE, sanitization, and sterilization solutions.
* Kept everyone breathing easy (literally!) by providing top-notch advice on essential safety products, always staying ahead of evolving hygiene needs and regulations.
* Built rock-solid relationships by quickly solving challenges and strategically introducing a full suite of complementary safety solutions, ensuring our partners were always prepared.
* Mastered the art of proactive support, turning initial inquiries into lasting partnerships focused on providing peace of mind and ongoing compliance.
* Leveraged market insights and CRM superpowers to identify emerging needs and consistently expand our reach in the critical safety products space.

* Wore all the hats as an independent travel agent, from marketing guru (with a special spotlight on attracting dance groups) to expert trip planner.
* Mastered the art of turning travel dreams into reality, meticulously coordinating everything from flights and accommodations to managing unique group needs like costume logistics and rehearsal space.
* Calculated costs like a whiz and crafted custom itineraries, ensuring every traveller, particularly large groups, got the perfect package for their budget and performance schedule.
* Became a problem-solving pro, using critical thinking and keen listening skills to iron out any bumps, ensuring smooth sailing for even the most complex travel needs.
* Operated on my own terms, working flexible hours to meet diverse client needs,

* Always upholding the highest standards of service and safety.
* Stepped into the role of on-the-ground host and escort for special interest groups (especially those fabulous dance troupes!), making sure every single plan went off without a hitch and everyone had an unforgettable, stress-free experience.

* Regular teaching hours at studios including Starlite Dancers (Gatton), Sharee Skye Dance Centre (St Lucia) and Lockyer Valley Dance Centre (Hattonvale)

* Intermittent and short contract work for various studios in the Ipswich region

* Flight Centre (Retail & Head Office based sales roles)

* AdventureFree Tours

* Regular Employment at Wayne's World Variety Store

* Christmas Casual employments at City Beach and Riot Art and Crafts

* Front Counter, McCafe, Drive Thru and Birthday Party shifts at McDonald's

* Waitressing at Viva Italia Resturant