Amber Bury
Frankston
Summary
Highly motivated new graduate in the science sector with a proven track record of effective collaboration within teams and exceptional communication skills gained through hands-on experience in healthcare and customer service roles. Possesses a strong aptitude for data management and consistently adheres to quality standards in a clinical setting, ensuring regular compliance. Deeply passionate about research and its pivotal role in driving advancements in medical research.
Overview
3
3
years of professional experience
Work History
SENIOR RECEPTIONSIT
Mornington Peninsula Dental Clinic
06.2023 - Current
- Coordinated with all dental staff to ensure satisfied patients
- Facilitated the communication between patients and dentists to assist in the clinic's coordination
- Managed and resolved complex insurance claims, guaranteeing accurate payments
- Maintained confidential patient records, supporting high-quality care delivery
- Provided compassion and support to anxious patients, calming the clinic's atmosphere
- Assisted in developing patient education on oral health and hygiene
- Liased strongly with dental professionals to ensure the timeliness flow of patients throughout the clinic
- Appointed head of training to all new staff on the administration team
- Produced statistical reports using Microsoft Excel to assist in the clinic KPI's
- Mediated disputes and conflicts that may arise from patients
STUDENT RESEARCH ASSISTANT
IPAN/Deakin University
08.2022 - 10.2022
- Assisted in the research study conducted by IPAN (Institution of Physical Activity and Nutrition) and Deakin University to monitor the eating habits of Children under the age of twelve
- Duties included monitoring participants, creating a safe environment, and creating different variables that would support our hypothesis
- Adhered to ethical guidelines
- Communicated with participants of the study, as well as their parents/guardians
- managed project deadlines effectively by prioritising tasks according to their urgency and importance
- presented research findings to peers and the coordinators of the study
GAMING ATTENDANT/BAR STAFF
Karingal Bowling Club
11.2022 - Current
- Management of gaming machines and serving patrons, ensuring compliance with regulations
- Maintain a welcoming and warm atmosphere, enhancing customer satisfaction
- Work seamlessly within a team to provide outstanding customer service
- Assist in resolving any customer inquiries, whilst contributing to the positive experience for patrons
- Ensure responsible gaming practices, creating a safe and enjoyable environment for all guests
- Regular stocking of goods throughout the establishment and recording output
- Managing the cash flow on a day-to-day basis
Education
BACHELOR'S DEGREE - Science, Human Biology
Deakin University
Burwood, Victoria02.2023
STUDENT RESEARCH ASSISTANT -
IPAN/Deakin University
Spotswood, Victoria10.2024
VCE CERTIFICATE -
John Paul College
11.2019
Skills
- Team Collaboration
- Communication Skills
- Data Analysis
- Staff Training
- Regulatory Compliance
- Customer Engagement
- Quality Assurance
- Data Management
- Organised and efficient
Timeline
SENIOR RECEPTIONSIT
Mornington Peninsula Dental Clinic
06.2023 - Current
GAMING ATTENDANT/BAR STAFF
Karingal Bowling Club
11.2022 - Current
STUDENT RESEARCH ASSISTANT
IPAN/Deakin University
08.2022 - 10.2022
BACHELOR'S DEGREE - Science, Human Biology
Deakin University
STUDENT RESEARCH ASSISTANT -
IPAN/Deakin University
VCE CERTIFICATE -
John Paul College
Similar Profiles
Lewis BattisonLewis Battison
Bricklayer Laborer at NSD, Mornington PeninsulaBricklayer Laborer at NSD, Mornington Peninsula
Thomas PattenThomas Patten
Fish Cutter at Mornington Peninsula Fish CoFish Cutter at Mornington Peninsula Fish Co
Krystal MillenKrystal Millen
Contract Manager - Infrastructure Services at Mornington Peninsula ShireContract Manager - Infrastructure Services at Mornington Peninsula Shire