Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Costello

Dee Why

Summary

A dynamic leader and strategist, I excelled at Naked Wines by spearheading a top-performing sales team, achieving exceptional growth through visionary thinking and effective sales tactics. My expertise in recruitment and influencing others has consistently driven success and fostered strong client relationships, enhancing company reputation and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Senior Wine Advisor + Team Leader

Naked Wines
10.2020 - Current
  • Built strong team by recruiting and developing top sales talent.
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Consistently recognised as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
  • Managed a high-performing sales team, consistently achieving and surpassing set targets.
  • Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.

Sales & New Business Coordinator

SEVEN Networks
12.2018 - 07.2020
  • Implemented innovative strategies for reaching target audiences, increasing brand awareness and generating leads.
  • Developed strong relationships with key industry influencers, creating opportunities for strategic partnerships beneficial to business growth objectives.
  • Participated in trade shows and networking events as a representative of the company, broadening exposure within key markets.
  • Prepared comprehensive reports on industry trends and competitor analysis, contributing to informed decision-making processes.

Store Manager

Cue Clothing
02.2017 - 01.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Cabin Crew

Air New-Zealand
04.2015 - 02.2017
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.

Education

GED -

Air New-Zealand Aviation Institute
Auckland, NZ

Skills

  • Sales
  • Sales commissions
  • Sales tactics
  • Recruitment and hiring
  • Visionary thinking
  • Process improvement
  • Influencing others

Timeline

Senior Wine Advisor + Team Leader

Naked Wines
10.2020 - Current

Sales & New Business Coordinator

SEVEN Networks
12.2018 - 07.2020

Store Manager

Cue Clothing
02.2017 - 01.2018

Cabin Crew

Air New-Zealand
04.2015 - 02.2017

GED -

Air New-Zealand Aviation Institute

Similar Profiles

CREATE PROFILE
Amber Costello