Amber Daley

Administered specialized services for lashes and brows.

Delivered specialized skin treatments such as chemical peels, microneedling, IPL, LED therapy, and dermaplaning.

Performed waxing, threading, IPL hair removal.

Specialized in laser tattoo removal.

Executed cosmetic tattooing treatments for powder brows and lip blush.

Directed operations of a five-person team.

Conducted regular training updates, ensuring ongoing assistance and guidance for staff improvement.

Handled client complaints, money transactions, and content creation with efficiency.

Streamlined hiring processes and interview procedures.

• Resolved employee conflicts and maintained a positive work atmosphere through effective communication techniques.
• Mentored junior staff members to help them advance their skills and grow professionally within the company.

• Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of waste in accordance with store policies and OER guidelines
• Worked with customer service and management teams, addressing customer complaints.
• Prepared, mixed, cut and sheeted dough.
• Enhanced brand visibility by delivering promotional materials on designated routes.
• Consistently met delivery times using GPS software to identify and bypass traffic delays.

• Provided courteous and efficient customer assistance through face-to-face interactions and phone conversations.
• Facilitated efficient replenishment of inventory on sales floor with precise promotion labels.
• Answered product questions with up-to-date knowledge of sales and store promotions
• Balanced and organized cash register by handling cash, counting change and storing coupons
• Greeted customers, helped locate merchandise and suggested suitable options
• Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers