Amber Herne
Rokeby,TAS
Summary
A motivated individual who believes in hard work. Organised and dependable with managing multiple priorities with a positive attitude. Willing to take on added responsibilities to help co-workers be successful. And a calm and focused demeanour in stressful situations.
Seeking a job that offers professional challenges that are going to cultivate personal growth, as well as provide opportunities for career development and to work within a team of like minded people.
It would be a great privilege to join Tasmania Police. To be someone a member of the public can depend on, the ability to prevent crime and assist in emergency situations.
Overview
9
9
years of professional experience
Work History
Administrator
Insignia Financial
01.2015 - Current
- At Insignia Financial I assist Clients and Advisers regarding Superannuation via email and phone, as well as managing the inbound call line.
- Types of requests I manage are Financial Hardship, Medical Hardship, complaints, withdrawals, account updates, death claims and general enquiries.
- Part of my role is to continuously look for improvements within the business. To keep our methods of processing, communications, and how we service our Clients and Advisers up to date.
- Within this role I have learned many communication skills. On a day to day basis I am negotiating, finding outcomes to give someone resolution, speaking with vulnerable people that may be elderly or someone with disability or language barrier.
- I work within many different Insignia specific computer systems and common computer programs such as: Word, Excel, Outlook, Genesys and Teams.
Gym Instructor
Oceana Aquatic And Fitness
01.2021 - 12.2022
- At Oceana I worked as a Group Exercise Instructor and Aqua Aerobics Instructor.
- Within this role I was creating gym programs, running classes and working one on one with clients regarding Nutrition, daily habits and goal setting.
- I was leading groups of up to 20 people in a fast paced environment. Problem solving, adhering to OHS and WHS policies and procedures. As well as engaging with a variety of people from different backgrounds, age, gender and race.
- I also completed my First Aid, CPR and Swim Safety Certificates.
Education
Year 7 To 10 -
Rose Bay High School
Hobart, TAS2012
Skills
- Embraces team work
- Fast learner
- Good Penmanship
- Attention to detail
- Excellent time management
- Ability to lead/work independently
- Approachable
- Supportive
- Great communicator
Interests
- Fitness and nutrition
- Journaling
- Volunteering
- CrossFit
- Travelling
Timeline
Gym Instructor
Oceana Aquatic And Fitness
01.2021 - 12.2022
Administrator
Insignia Financial
01.2015 - Current
Year 7 To 10 -
Rose Bay High School
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