Amber Johnson
West End,QLD
Summary
Multitasking individual with a background in remediation planning and execution. A determined employee with over three years of experience successfully handling high priority incidents and finding ways to limit impact.
Overview
6
6
years of professional experience
Work History
Shipboard Incident Manager
LMS Inc.
01.2020 - 08.2023
- Handled high priority incidents with exceptional poise and composure, making quick decisions in effort to reduce overall impact to guest experience.
- Gathered data from incidents that had been remedied for careful review and analysis to prevent future events.
- Proven ability to learn quickly and adapt to new situations.
- Maintained open communication by presenting regular updates on project/incident status to key stakeholders.
Personal Support Worker
Spinal Life Australia
02.2018 - 01.2020
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built and maintained rapport with clients to facilitate trusting caregiver relationship.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Research Intern
Translational Research Institute
08.2017 - 12.2017
- Attended meetings and presentations to learn project details.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Collaborated with research teams to develop project plans aligned with target timescales.
- Analyzed large datasets to identify trends and patterns in research participant behaviors.
Education
Master of Science - Nursing Studies
University of Queensland
Saint Lucia, QLD12.2019
Bachelor of Science - Exercise Physiology And Kinesiology
University of Florida
Gainesville, FL12.2017
Skills
- Project-based logistics
- Process Improvement
- Data Analysis
- Project Management
- Cross-Functional Collaboration
- Adaptability
Timeline
Shipboard Incident Manager
LMS Inc.
01.2020 - 08.2023
Personal Support Worker
Spinal Life Australia
02.2018 - 01.2020
Research Intern
Translational Research Institute
08.2017 - 12.2017
Master of Science - Nursing Studies
University of Queensland
Bachelor of Science - Exercise Physiology And Kinesiology
University of Florida