AMBER KYRANIS
Darwin
Summary
I am an experienced professional with a vast background of knowledge in sales, retail and administration. Skilled in handling multiple tasks efficiently, ensuring smooth operations and I always strive to maintain a high level of productivity in all work areas, extending this benefit to coworkers and clients. Known for effective communication, and reliability, you'll find me to be extremely organised, punctual, and to carry a self-motivated work ethic to perform independently or effectively in a team. I am a dedicated and hardworking individual, and I always look forward to substantially expanding my skills and knowledge in new environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Darwin Health Group
03.2025 - Current
- Answering phone calls, delivering messages to Physiotherapists and greeting visitors.
- Use of Cliniko for all clientele bookings.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to online client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and management for vital company information.
- Liaising with insurance companies, support workers and case managers, and assisting with any new claims that were referred.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Casual Sales Position
Sportsgirl Casuarina
07.2023 - 08.2023
- Supported retail manager by assisting with daily tasks, stock replenishment and customer service.
- Increased sales by effectively upselling products to customers.
- Enhanced overall shopping experience for customers with a clean, organized, and visually appealing store.
- Maximized retail space utilization with efficient merchandise layout planning that optimized customer engagement.
Part Time Administration
The Rain Florist Darwin, Nightcliff
07.2022 - 03.2023
- Consistently answering phone calls, online enquiries and taking orders up to a few months in advance.
- Managed all files, website updates, emails, product changes/ordering and wage entering.
- General cleaning of the store, stock labelling and replenishing.
- Assisting the owner with daily tasks, occasionally helping with delivery runs when busy.
- Maintained fresh inventory through proper rotation, storage, and display methods. Helped to prepare all incoming stock of flowers and plants.
Casual Sales Consultant
Bask, Casuarina
04.2022 - 07.2022
- Provided sales and customer service assistance to walk-in traffic.
- Safe money handling and eftpos transactions.
- General cleaning of the store and ensuring all clothes are steamed and well maintained.
- Great ability to work independently, pushing individual sale targets.
- Increasing productivity through switching window displays with new stock.
Full Time Store Manager
Betts, Palmerston
11.2019 - 12.2020
- Task delegation, daily, weekly and monthly planning as well as rosters for all employees.
- All daily operations and supervision of staff.
- Pushing to achieve individual/team budgets, KPI's, and quarterly targets as a store.
- Managed complaints promptly and professionally.
- Managed inventory control, cash control, safe processing, and store opening and closing procedures.
- Assisted with hiring, training and mentoring of new staff members.
- Improved customer satisfaction through ongoing staff training in customer service and product knowledge, ensuring high productivity.
- Maintained proper product levels and inventory controls, and organized the backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Part Time + Casual Consultant
Betts, Casuarina
08.2018 - 11.2019
- Responsible money handling, banking and safe processing.
- General tidiness, maintaining a presentable store.
- Pushing for daily KPI's, individual as well as a team.
- Stock handling, labelling and replenishing.
- Increased sales by upselling retail products to customers.
- Building personable relationships with customers.
Casual Sales Consultant
Strandbags, Gateway
02.2019 - 05.2019
- Responsible money handling, banking and safe processing.
- Ensuring the store is clean and presentable.
- Pushing to achieve daily team KPI's as well as individual goals.
- Stock delegation, labelling and replenishing.
- Participated in ongoing training to stay updated on current products and promotions.
- Used consultative sales techniques to recommend relevant products.
- Provided sales and customer service assistance to walk-in traffic.
Casual Sales Assistant
Trampoline Gelato
05.2018 - 08.2018
- Money handling, safe processes, closing of the business, general cleaning and ensuring the store is presentable.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Casual Sales Assistant
Nightcliff Newsagents
07.2016 - 05.2018
- Money handling and eftpos transactions, stock delegation/labelling and always ensuring the store is presentable.
- Maintained a high level of service while building rapport with repeat customers.
Education
Darwin High School
01.2017
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Darwin Middle School
01.2014
Skills
- Reliable, responsible and honest
- Budget conscious
- Quick learner
- Profound organizational skills, attentive to details
- A passionate and strategic achiever
- Great leadership qualities
- Dedicated team player
- Professional communication
- Customer and client relations
- Computer proficiency including data entry
- Time management
- Friendly and positive attitude
Certification
- Drivers License, 2016 and 2019. Provisional manual license obtained in 2016 and Full Driver’s license obtained in 2019.
Relevant Checks
Please note that I do not have a current Ochre Card or Police Check, but am willing to get these upon employment if necessary.
Timeline
Administrative Assistant
Darwin Health Group
03.2025 - Current
Casual Sales Position
Sportsgirl Casuarina
07.2023 - 08.2023
Part Time Administration
The Rain Florist Darwin, Nightcliff
07.2022 - 03.2023
Casual Sales Consultant
Bask, Casuarina
04.2022 - 07.2022
Full Time Store Manager
Betts, Palmerston
11.2019 - 12.2020
Casual Sales Consultant
Strandbags, Gateway
02.2019 - 05.2019
Part Time + Casual Consultant
Betts, Casuarina
08.2018 - 11.2019
Casual Sales Assistant
Trampoline Gelato
05.2018 - 08.2018
Casual Sales Assistant
Nightcliff Newsagents
07.2016 - 05.2018
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Darwin Middle School
Darwin High School
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