Summary
Overview
Work History
Education
Skills
Timeline
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Amber LI

Clayton

Summary

Dynamic Operations Coordinator with a proven track record at Topline Cricket, enhancing efficiency through process implementation and effective scheduling management. Skilled in customer invoicing and fostering team collaboration, I successfully developed standard operating procedures that improved compliance and streamlined workflows, contributing to a more productive work environment.

Overview

6
6
years of professional experience

Work History

Operations Coordinator

Topline Cricket
04.2022 - Current
  • Coordinated cross-departmental projects to enhance operational efficiency and streamline processes.
  • Developed and implemented standard operating procedures, ensuring compliance with industry regulations.
  • Managed scheduling and resource allocation to optimize workflow and productivity across teams.
  • Facilitated training sessions for new hires, fostering a collaborative work environment and knowledge sharing.

Administrative Coordinator

Indoor Sports Knox
09.2019 - Current
  • Coordinated scheduling and logistics for indoor sports events, ensuring smooth operations and timely execution.
  • Managed communication between teams and clients, fostering positive relationships and enhancing customer satisfaction.
  • Developed and maintained filing systems to improve document retrieval efficiency and organization.
  • Assisted in the preparation of marketing materials, contributing to successful event promotions and outreach efforts.

Barista Manager

Café 108
02.2021 - 08.2024
  • Supervised daily operations, ensuring high-quality beverage preparation and customer service standards.
  • Trained and mentored new baristas, fostering skill development and adherence to company protocols.
  • Implemented inventory management systems, optimizing stock levels and reducing waste.
  • Developed training materials to enhance team performance and product knowledge among staff.

Education

Master of Teaching

Australian Catholic University
Melbourne, VIC
07-2026

Bachelor of Science - Mathematics

Monash University
Clayton, VIC
05-2024

Skills

  • Organization
  • Customer Service & Communication
  • Teamwork & Collaboration
  • Problem-Solving
  • Time Management
  • Reliability & Flexibility
  • Administration (if applying for Accreditation)
  • Physical Stamina & Task Efficiency

Timeline

Operations Coordinator

Topline Cricket
04.2022 - Current

Barista Manager

Café 108
02.2021 - 08.2024

Administrative Coordinator

Indoor Sports Knox
09.2019 - Current

Master of Teaching

Australian Catholic University

Bachelor of Science - Mathematics

Monash University

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Amber LI