Summary
Overview
Work History
Education
Skills
References
Timeline
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Amber Rankin

Amber Rankin

Helensvale,QLD

Summary

Dynamic retail professional with a proven track record at Ally Fashion, excelling in customer service and sales achievement. Skilled in POS systems and team supervision, I consistently enhance customer experiences through effective communication and product knowledge. My attention to detail and ability to multitask drive store success and foster a positive shopping environment.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Sunglasses Culture
Coomera , QLD
01.2025 - 03.2025
  • Operated cash registers efficiently during peak business hours to ensure smooth transactions.
  • Monitored sales floor traffic and addressed customer inquiries promptly.
  • Processed payments using cash registers, credit card machines, and POS systems accurately.
  • Restocked shelves with new merchandise as needed to maintain inventory levels.
  • Provided detailed information on various designer sunglasses brands to enhance customer experience.

Assitant Store Manager

Ally Fashion
Helensvale, QLD
10.2022 - 06.2024
  • Delivered excellent customer service, consistently exceeding sales targets, via clear communication.
  • Handled transactions with accuracy and efficiency, ensuring smooth checkout experiences using the POS system.
  • Maintained store cleanliness and organization, creating visually appealing displays to attract customers.
  • Supported in-store promotions, enhancing customer engagement to achieve store KPIs.
  • Provided tailored product recommendations to assist customers in making informed choices.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Server/Barista

Georges Paragon
Burleigh Heads/ Coolangatta, QLD
10.2021 - 10.2022
  • Delivered high-quality service in upscale dining, ensuring guest satisfaction and care.
  • Prepared and served diverse beverages, adhering to recipes and presentation standards.
  • Coordinated closely with kitchen and bar staff for timely, accurate delivery of customer orders.
  • Maintained clean, organized work areas to comply with health and safety regulations.
  • Addressed customer inquiries and concerns with professionalism and courtesy.
  • Supported colleagues during peak hours by assisting with setup and cleanup, enhancing team efficiency.

Education

Graduate of Year 11 -

Helensvale State High School
Helensvale, QLD
12-2022

Skills

  • Attention to detail
  • Time management
  • Communication skills
  • Product knowledge
  • Team supervision
  • POS systems and cash handling
  • Visual merchandising
  • Conflict resolution
  • Hospitality and accommodation
  • Sales achievement
  • Flexible schedule availability
  • Upselling strategies
  • Multitasking and organization

References

References available upon request.

Timeline

Retail Assistant

Sunglasses Culture
01.2025 - 03.2025

Assitant Store Manager

Ally Fashion
10.2022 - 06.2024

Server/Barista

Georges Paragon
10.2021 - 10.2022

Graduate of Year 11 -

Helensvale State High School

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Amber Rankin