Summary
Overview
Work History
Skills
Certification
Timeline

Amber Read

Whyalla,SA

Summary

Adept at maintaining high levels of customer satisfaction and efficiency, I leveraged my strong numeracy skills and cooperative attitude at Coles Supermarket to enhance shopping experiences. Skilled in POS system operation and team collaboration, I significantly contributed to streamlining service and improving team performance, embodying reliability and a commitment to excellence in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Checkout Operator

Coles Supermarket
04.2021 - Current
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Restocked and organized merchandise in front lanes.

Food Service Worker

Hungry Jacks
07.2019 - 04.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Skills

  • Working under pressure
  • Operating Cash Registers
  • Dealing with Customer Complaints
  • Team work
  • Team contribution
  • Maintaining cleanliness
  • Cash handling expertise
  • Following Company Policies
  • Basic Computer Literacy
  • Handling Returns and Exchanges
  • Guest service
  • Money Handling
  • Bagging items properly
  • Merchandise Stocking
  • Point of sale system operations
  • Processing payments
  • Retail transactions
  • Product restocking
  • Accurate Price Verification
  • Complaint resolution
  • Strong Numeracy Skills
  • Balancing Cash Drawers
  • Payment Processing
  • Drawer balancing
  • Efficient Scanning Techniques
  • POS System Operation
  • Order Processing
  • Adapting to New Technologies
  • Retail Merchandising
  • Display Setup
  • Inventory management knowledge
  • Loss Prevention
  • Promoting Store Loyalty Programs
  • Rewards programs
  • Customer Service
  • Quick Learner
  • Strong Work Ethic
  • Scanner operation
  • Cash Register Operation
  • Professional Appearance
  • Shelf Stocking
  • Staff Supervision
  • Currency counting
  • Cash Management
  • ID Verification
  • Handling Complaints
  • Purchase assistance
  • Store Promotions
  • Fraud prevention
  • Merchandising knowledge
  • Point-of-sale system operation
  • Customer Assistance
  • Team Collaboration
  • Problem-Solving
  • Cooperative Attitude
  • Honest and Dependable
  • Cash Handling
  • Basic Mathematics
  • Cleaning and sanitizing
  • Adaptable and Flexible
  • Reliable and Responsible
  • Policies and Procedures
  • Training and mentoring
  • Order Taking
  • Till Counting
  • Relationship Building
  • Cash register systems
  • Customer Relations
  • Customer Transactions
  • Credits and Refunds
  • Issue Resolution
  • Pricing and Markdowns
  • Employee Training
  • Cash handling and management
  • Payment Collection
  • Total Payment Calculation

Certification

responsible service alcohol

Timeline

Checkout Operator - Coles Supermarket
04.2021 - Current
Food Service Worker - Hungry Jacks
07.2019 - 04.2022

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Amber Read