Amber Robinson
Brisbane ,QLD
Summary
Reliable and hardworking individual with a positive attitude and strong willingness to learn. Experienced in managing responsibilities in fast-paced environments, working well independently and as part of a team, and communicating confidently with a wide range of people. Highly organised, adaptable, and quick to pick up new tasks, with strong time management and problem-solving skills. Currently seeking part-time or casual opportunities where I can contribute positively to a workplace while continuing to build my skills and experience.
Overview
9
9
years of professional experience
Work History
Home Duties
Stay At Home Mom
Brisbane, QLD
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Dispatch Manager
VPA Australia
Brisbane, QLD
04.2022 - 08.2024
- Coordinated daily dispatch operations to ensure timely delivery and efficient routing of resources.
- Managed communication between drivers and clients, enhancing service quality and customer satisfaction.
- Implemented process improvements that streamlined dispatch workflows, increasing operational efficiency.
- Trained and mentored staff on best practices for dispatch management and safety protocols.
- Oversaw inventory management processes, ensuring accurate stock levels for timely dispatching of goods.
- Collaborated with cross-functional teams to enhance coordination between dispatch, warehousing, and customer service departments.
Beauty Therapist
Sakura Day Spa
Brisbane, QLD
11.2019 - 05.2022
- Implemented sanitation protocols to ensure a safe and hygienic environment.
- Maintained accurate records of client consultations and treatment plans.
- Collaborated with team members to improve service efficiency and client satisfaction.
- Enhanced retail sales through product recommendations during treatments.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
Deli Assistant
IGA
Brisbane, QLD
07.2017 - 09.2019
- Assisted in daily deli operations, ensuring product freshness and quality.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of deli area, adhering to health regulations.
- Collaborated with team members on inventory management to optimize stock levels.
Education
Diploma - Beauty Therapy
The French Beauty Academy
Brisbane, QLD12-2019
Secondary Schooling -
Clontarf Beach State High School
Brisbane, QLD06-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Route planning
- Order data entry
- Paperwork processing
- Workload management
Timeline
Home Duties
Stay At Home Mom
08.2024 - Current
Dispatch Manager
VPA Australia
04.2022 - 08.2024
Beauty Therapist
Sakura Day Spa
11.2019 - 05.2022
Deli Assistant
IGA
07.2017 - 09.2019
Diploma - Beauty Therapy
The French Beauty Academy
Secondary Schooling -
Clontarf Beach State High School