- love the outdoors
- Horse Riding, I own horses, I stopped competing in 2024
- love spending time with my family, especially my children who are aged 19, 17,13
- retail shopping
- Fashion and Style
- water sports
Amber Schaeffer
Doreen,VIC
Summary
i have been in a management role with over 3 years of experience.
i have excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
I'm friendly and enthusiastic, reliable customer service professional skilled in achieving sales targets in merchandise environments.
Reliable with record of successfully contributing to team goals. Inventory management and merchandising experience.
Overview
6
6
years of professional experience
Work History
Store Manager
Sun Gods Tanning Salon
08.2006 - 05.2008
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Rotated merchandise and displays to feature new products and promotions
- Rotated stock to ensure optimum appeal
- Managed all aspects of store operations, including organization, maintenance and purchasing etc
- Assisted with hiring, training and mentoring new staff members.
Rental Manager
LJ Hooker Templestowe
03.2004 - 07.2006
- Worked with LJ Hooker's rental clients to give them exceptional customer service
- Developed team communications and information for LJ Hooker's rental meetings-
- Supervised and managed a small rental team
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Assessed job applications and made hiring recommendations
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
Store Manager
Sun Lovers
02.2002 - 08.2004
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.222
- Maximized sales by creating innovative visual merchandising displays and store layouts.2
- Approved regular payroll submissions for employees.2
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Certificate VI - Small Business
Holmesglen Institute of TAFE
Melbourne, VIC11-2022
No Degree -
Ruyton Girls' School
Kew, VIC01.1994
Skills
- Budgeting and finance
- Team liaison
- Team building
- Customer Service
- Team leadership
- Data entry
- Communications
- Problem resolution
- Team management
- Self-motivated
- Organization
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
- Store operations
- Store opening and closing
Interests
Timeline
Store Manager
Sun Gods Tanning Salon
08.2006 - 05.2008
Rental Manager
LJ Hooker Templestowe
03.2004 - 07.2006
Store Manager
Sun Lovers
02.2002 - 08.2004
Certificate VI - Small Business
Holmesglen Institute of TAFE
No Degree -
Ruyton Girls' School
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