Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Amber Schmidt

Mackay,QLD

Summary

Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity. Friendly demeanor and work well in team environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Queensland Training and Development
Mackay, QLD
09.2021 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Issued clients' Statement of Attainment Certificates.
  • Organized and maintained learning records, documents, and databases.
  • Provided administrative support to trainers during class sessions.
  • Managed all incoming inquiries from learners about courses or programs.
  • Performed data entry tasks such as updating learner information into system database.
  • Maintained a clean and organized classroom environment before and after each session.
  • Ensured that all necessary supplies were available for each class session.

Customer Service Representative

Lenards
Mackay, QLD
06.2018 - 12.2021
  • Weighed, wrapped, labeled, priced, and displayed merchandise for sale.
  • Trained new employees in proper safety procedures for handling meat products.
  • Stocked shelves with freshly cut meats for customers to purchase.
  • Provided excellent customer service by answering questions about product selection.
  • Ensured that all food safety regulations were followed at all times while preparing food.

Education

Mackay Northern Beaches SHS
Mackay, QLD
11-2021

Skills

  • Proficient in Problem Solving
  • Email management
  • Team collaboration
  • Travel planning
  • Data management
  • Responsive to Guidance

Certification

  • HLTAID011 Provide First Aid Statement of attainment

References

  • Kellie Tait - Boss at QTAD ph 0427735473
  • Bianca Green - Office Manager at QTAD ph 0457342684
  • Amy Rosenow - Work Colleague at QTAD ph 0407597745

Timeline

Administrative Assistant

Queensland Training and Development
09.2021 - Current

Customer Service Representative

Lenards
06.2018 - 12.2021

Mackay Northern Beaches SHS

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Amber Schmidt