Amber Shanahan
Fremantle
Summary
Legal professional with extensive experience in providing top-tier administrative and legal support. Proven track record of managing case files, conducting thorough legal research, and assisting in trial preparation. Highly reliable team player with strong focus on efficiency and adaptability in fast-paced legal environment.
Overview
10
10
years of professional experience
Work History
Legal Assistant
Maleys Barristers and Solicitors
10.2024 - 04.2025
- Answered phones and provided customer service to clients regarding their inquiries or concerns.
- Maintained confidential client files and other sensitive information with discretion and professionalism.
- Provided administrative support to lawyers in a fast-paced legal environment, including filing and organising documents, drafting correspondence, scheduling appointments, and managing calendars.
- Processed client invoices and maintained records of payments.
- Compiled and analysed data for legal cases and provided updates to lawyers.
- Conducted research on relevant laws, regulations, and court decisions for use in legal proceedings.
Senior Legal Officer
CARDIFF COUNCIL
12.2021 - 08.2024
- Conducted comprehensive legal research on all matters surrounding traffic and highway law, resulting in the successful and legal implementation of traffic restrictions and highway developments in the City.
- Progressed Orders, Notices, Licenses and Agreements to facilitate such development in the City.
- Handled my own caseload with minimal supervision.
- Met with clients and developers regularly to clarify their instructions and intentions for development.
- Ensured that clients were conducting developments in accordance with corporate governance.
Conveyancing Legal Assistant
HCB SOLICITORS
09.2020 - 12.2021
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to solicitors by managing calendars; scheduling appointments; organising files; preparing correspondence; and obtaining necessary signatures.
- Reviewed and prepared conveyancing documents, including contracts of sale, transfer forms, and mortgage agreements.
- Served as a primary point of contact for clients, providing updates on the progress of their conveyancing transactions.
- Conducted due diligence, including property searches and title checks, to facilitate smooth transactions.
- Handled large quantities of money when completing on a client's sale and/or purchase.
Shop Assistant
Accessorize
06.2018 - 09.2020
- Greeted customers and provided assistance with product selection.
- Assisted in maintaining store appearance by stocking shelves, organising displays, and ensuring cleanliness of the shop floor.
- Operated the cash register to process customer purchases accurately and efficiently.
- Processed returns, exchanges and refunds according to company policy.
- Resolved customer complaints in a professional manner.
- Answered phone inquiries regarding store hours, product availability, pricing.
Pharmaceutical Assistant
Rhoose Pharmacy
10.2015 - 09.2020
- Assisted in the preparation of pharmaceutical products, including tablets, capsules, creams and ointments.
- Provided advice on dosage instructions and potential side effects of medications to customers.
- Performed regular stock checks on medicines and ordered new supplies when necessary.
- Assisted pharmacists with administrative tasks such as filing paperwork, entering data into computers and answering phones.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
Waitress/Bar Waiter
Flying Club
08.2015 - 09.2017
- Managed multiple tables efficiently during peak hours, ensuring timely food and drink service.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Handled cash and processed transactions accurately.
- Engaged with customers to ensure satisfaction and address any concerns.
- Mix and serve drinks, including beer, wine and spirits.
- Maintain cleanliness and organisation of the bar area including cleaning glassware and bar equipment.
- Manage inventory and assist with orders as needed.
Education
Master of Law - Legal Practice Course
University of South Wales
01.2024
Bachelor of Laws (LLB) - Law
Swansea University
07.2020
Skills
- Verbal Communication
- Written Communication
- Dispute Resolution
- Task Prioritisation
- Legal Documentation
- Service Delivery
- Solution Development
- Teamwork
- Client Interaction
- Fast learner
- Proofreading
- Exceptional telephone etiquette
Timeline
Legal Assistant
Maleys Barristers and Solicitors
10.2024 - 04.2025
Senior Legal Officer
CARDIFF COUNCIL
12.2021 - 08.2024
Conveyancing Legal Assistant
HCB SOLICITORS
09.2020 - 12.2021
Shop Assistant
Accessorize
06.2018 - 09.2020
Pharmaceutical Assistant
Rhoose Pharmacy
10.2015 - 09.2020
Waitress/Bar Waiter
Flying Club
08.2015 - 09.2017
Bachelor of Laws (LLB) - Law
Swansea University
Master of Law - Legal Practice Course
University of South Wales
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