Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Amber Smith

Parkes,NSW

Summary

Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level Job. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Crew Member

Tammy Alexander
01.2020 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Catering Staff Member

Tammy Alexander
01.2021 - 01.2022
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Achieved safe food handling practices by following all necessary guidelines and procedures.
  • Monitored food preparation to determine correct temperature and proper cooking before serving.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
  • Cleaned and organized kitchen, dining and service areas.

Catering Staff Member

Megan Reeves
01.2019 - 01.2022
  • Ensured timely food preparation and delivery for seamless event execution.
  • Collaborated with team members to create memorable experiences for clients and guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Achieved safe food handling practices by following all necessary guidelines and procedures.
  • Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.

Front of House Employee

Coachman Hotel Motel
05.2023 - Current
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Parkes High School

Skills

  • Time Management
  • Independence
  • Teamwork
  • Leadership
  • Customer Service
  • Critical thinking
  • Decision making
  • Communication Skills
  • Managing Regularly
  • Cleaning
  • Handling Money
  • Computer Skills
  • Hospitality Skills
  • Time management skills
  • Fast paced environment skills
  • Phone Skills
  • Empathy
  • Strong Work Ethic
  • Reservation Management
  • Adaptability
  • Attention to detail
  • Food allergy awareness
  • Complaint Handling
  • Training and Mentoring

Awards

  • RSA
  • Food Safety Supervisor Certificate

References

  • Megan Reeves, 0488003230
  • Adam Kendall, 0413966283
  • Trent Smith, 0407147466

Timeline

Front of House Employee

Coachman Hotel Motel
05.2023 - Current

Catering Staff Member

Tammy Alexander
01.2021 - 01.2022

Crew Member

Tammy Alexander
01.2020 - Current

Catering Staff Member

Megan Reeves
01.2019 - 01.2022

Parkes High School

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Amber Smith