Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
Generic

Amberine Dias

Berwick,VIC

Summary

Highly experienced retail professional with over 8 years in the industry, including 5+ years in management roles. Proven track record in team leadership, staff development, and driving performance in fast-paced environments. Skilled in administrative tasks, stock control, scheduling, customer service, and conflict resolution. Known for exceptional organizational skills, attention to detail, and the ability to create smooth, efficient workflows. Seeking a management or administrative role where I can apply my leadership experience and passion for structure and efficiency to contribute to a dynamic team.

Overview

9
9
years of professional experience

Work History

3IC

Decjuba
Berwick, VIC
06.2025 - Current
  • Supported daily operations and ensured compliance with company policies and procedures.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed stockroom operations to ensure accurate inventory levels and organization.
  • Trained new staff members on store policies, procedures and product knowledge.

Store Manager

Decjuba
Auckland
06.2023 - 04.2025
  • Lead a diverse team of 6, adapting management style to different store formats and motivating staff to exceed performance expectations.
  • Ensured premium brand presentation in the full-price store, creating visually engaging displays that aligned with Decjuba’s aesthetic.
  • Managed staffing, scheduling, payroll, and compliance with Decjuba’s policies across outlet and full-price store environments, maintaining smooth daily operations.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Assistant Store Manager

Decjuba
Auckland
07.2021 - 06.2023
  • Trained and developed team members on sales techniques, customer service standards, and product knowledge.
  • Built strong customer relationships, focusing on creating a personalized shopping experience to enhance loyalty.
  • Resolved customer complaints and issues, maintaining a positive brand image and ensuring customer satisfaction.
  • Won an award for highest Exceptional sales made for the year 2024 in an outlet.

Assistant Store Manager

Peter Alexander
Auckland
03.2021 - 07.2021
  • Assisted the Store Manager in daily operations, taking on leadership responsibilities to drive team performance and customer satisfaction.
  • Maintained high standards in inventory control, accurately managing stock entries and ensuring stockroom organization.
  • Curated visually appealing displays aligned with brand standards, showcasing seasonal styles and accessories.
  • Demonstrated expertise in customer styling, consistently providing personalized recommendations to elevate the customer experience.

Store Assistant

Strandbags
03.2016 - 10.2020
  • As a Store Assistant at Strandbags, I played a vital role in providing exceptional customer service and maintaining a well-organized and visually appealing store environment. I greeted and assisted customers, addressing inquiries and providing product information. Additionally, I contributed to inventory management, including stock replenishment and conducting regular stock takes, ensuring optimal product availability for customers.

Education

Bachelor - Media Design

Media Design School
11.2016

Skills

  • Payroll administration
  • Employee training
  • Visual merchandising
  • Organizational skills
  • Data analysis
  • Multitasking
  • Planning
  • Conflict resolution

References

References available upon request

Websites

Timeline

3IC

Decjuba
06.2025 - Current

Store Manager

Decjuba
06.2023 - 04.2025

Assistant Store Manager

Decjuba
07.2021 - 06.2023

Assistant Store Manager

Peter Alexander
03.2021 - 07.2021

Store Assistant

Strandbags
03.2016 - 10.2020

Bachelor - Media Design

Media Design School

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Amberine Dias