Amberly Skoglund
Sydney,NSW
Summary
I am a very passionate and enthusiastic employee who strives for my very best in all that I do. I remain focussed on providing a professional service and support for all customers and clients. I am ambitous in hanfling front desk opperations, communcating wth customers and solving problems. I understand computer skills and provide excellent telphone and email atiquette. I am outgoing, friendly and get on well with others, taking into account everyone's needs. I can communicate clearly and am motivated to do my best all the time. I also present strong skills in organisation, efficiency and time management. I am well rounded, having experience in three different occupations: Administration, Retail and Hospitality, gaining vital skills in all three areas.
Overview
6
6
years of professional experience
Work History
Receptionist/Social Media Coordinator
Experience Lancelin Holiday Park (ELHP)
10.2022 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed bookings, communicated with clients, and updated client records.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed social media accounts for the business, generating interest for existing and upcoming services.
- Monitored comments sections across platforms to address negative feedback and maintain brand reputation.
Retail Assistant
Lancelin Surf Shop
09.2021 - 01.2024
- Used POS system to process sales, returns and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Kitchenhand/Waitress
Lobbster Trap
12.2017 - 10.2020
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Peter Moyes Anglican Community School
Mindarie, WA10.2022
Skills
Organization skills
Time Management
Data Entry
Customer and client relations
Verbal and written communication
Office Administration
Timeline
Receptionist/Social Media Coordinator
Experience Lancelin Holiday Park (ELHP)
10.2022 - 01.2024
Retail Assistant
Lancelin Surf Shop
09.2021 - 01.2024
Kitchenhand/Waitress
Lobbster Trap
12.2017 - 10.2020
High School Diploma -
Peter Moyes Anglican Community School
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