AMBICA CHAUHAN
Sydney
Summary
Dynamic professional with 8+ years of experience at Qatar Airways, specializing in both premium guest service and planning the design and flow of onboard service delivery. Skilled in coordinating event-style experiences, creating service sequences, and ensuring flawless guest engagement under high-pressure environments. Complemented by a background in interior design and styling, as well as experience as a social media wedding content creator. Passionate about delivering memorable events through seamless planning, creative design, and outstanding client service.
Overview
10
10
years of professional experience
Work History
Premium Flight Attendant
Qatar Airways
08.2017 - 08.2025
- Delivered 5-star guest experiences for VIP and premium passengers.
- Managed inflight emergencies, complaints, and high-pressure situations with professionalism.
- Trained and mentored junior crew members, promoting service excellence and team collaboration.
- Ensured smooth inflight operations across multiple international routes.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Part-Time
Social Media Wedding Content Creator
12.2024 - 04.2025
- Produced creative photography and video content for weddings and lifestyle events.
- Managed social media accounts and engagement, enhancing brand visibility for clients.
- Collaborated with clients to understand their vision and deliver content that reflected their style and themes.
- Assisted in event styling and coordination to ensure content captured key moments effectively.
- Strengthened content through proofreading and editing.
Onboard Service Design & Coordinator
Qatar Airways
06.2021 - 01.2023
- Planned and executed the design and flow of premium inflight services for VIP and corporate passengers, ensuring seamless delivery.
- Coordinated onboard “event-style” experiences, including celebrations, themed services, and personalized passenger requests.
- Designed service sequences, cabin layouts, and presentation styles to enhance passenger engagement and satisfaction.
- Managed logistics, team coordination, and timing of service delivery to ensure smooth operations during flights.
- Developed proposals and service plans, incorporating client preferences, cultural nuances, and brand standards.
Event Stylist & Space Designer
Total Interior Solutions Pvt. Ltd.
09.2015 - 04.2017
- Designed venue layouts and décor for corporate and private events.
- Coordinated with contractors, suppliers, and clients to deliver projects on schedule and within budget.
- Developed mood boards, themed concepts, and creative presentations to ensure client satisfaction.
- Delivered projects balancing aesthetic appeal with functional planning, enhancing guest engagement.
Education
Bachelor of Arts -
Delhi University
01.2018
Graduate - Interior Design
Meerabai Institute of Technology
01.2015
Skills
- Event planning & coordination
- VIP guest experience & hospitality
- Venue styling & décor concepts
- Social media content creation & editing
- Vendor & stakeholder management
- Conflict resolution & problem-solving
- Team training & leadership
- Customer service
- Design concept development
- Microsoft office suite (Word, Excel, Outlook)
ABOUT ME
Multifaceted professional with 8+ years of international flying experience, event planning, and content creation. Skilled in coordinating VIP experiences, planning and styling events, and producing engaging social media content for weddings and lifestyle. Adept at managing multiple projects, vendor coordination, and client satisfaction under high-pressure environments.
Timeline
Part-Time
Social Media Wedding Content Creator
12.2024 - 04.2025
Onboard Service Design & Coordinator
Qatar Airways
06.2021 - 01.2023
Premium Flight Attendant
Qatar Airways
08.2017 - 08.2025
Event Stylist & Space Designer
Total Interior Solutions Pvt. Ltd.
09.2015 - 04.2017
Graduate - Interior Design
Meerabai Institute of Technology
Bachelor of Arts -
Delhi University