Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ambika Suri

Brisbane

Summary

Detail-oriented Project Officer with expertise in coordinating clinical trial activities, managing project timelines, and supporting cross-functional teams to deliver compliant, high-quality outcomes. Skilled in stakeholder communication, clinical trial operations, risk management, and continuous process improvement. Adept at balancing competing priorities, optimizing resources, and ensuring projects are delivered within scope, on time, and in accordance with GCP and regulatory standards.

Overview

20
20
years of professional experience

Work History

Clinical Trial Assistant

Princess Alexandra Hospital
05.2024 - Current
  • Company Overview: Queensland Health – Cancer Trials Unit
  • Supported multiple oncology clinical trials and registry studies ensuring regulatory compliance and operational excellence.
  • Closed site queries, resolved documentation gaps, and expedited trial start-up timelines.
  • Coordinated with MSH RGO on CDAs and site activation aligned with the National Clinical Trials Governance Framework.
  • Negotiated protocols and contract deliverables with external sponsors for trial activation.
  • Drove quality assurance initiatives as a member of the SOP Committee and contributed to the continual improvement of trial processes.
  • Maintained clinical trial source documentation and prepared meeting minutes for multidisciplinary teams.
  • Queensland Health – Cancer Trials Unit

Project Coordinator – Clinical Trials

MSD
02.2022 - 12.2023
  • Company Overview: FSP LabCorp
  • Led start-up to close-out activities across 24 Phase I–III studies, maintaining compliance with FDA, ICH GCP, and sponsor requirements.
  • Managed site validation, feasibility assessment, essential document collection, and regulatory submissions.
  • Drafted and maintained trial contracts, budgets, and indemnities (CTRA, CDA), streamlining financial operations.
  • Prepared and submitted adverse event safety reports (SUSAR, DSUR) in accordance with regulatory timelines.
  • Managed clinical trial management systems (CTMS, e-TMF, Salesforce) for accurate project tracking and reporting.
  • Mentored junior coordinators, enhancing global team efficiency and compliance culture.
  • FSP LabCorp

Research Coordinator

Chris O’Brien Lifehouse
01.2021 - 11.2022
  • Processed clinical trial finance activities including vendor invoicing, purchase orders, and patient reimbursements via Tech1, INFORM, and Oracle.
  • Supported budget negotiation activities and prepared CI NSW quarterly reports.
  • Scheduled clinical trial patient appointments and managed RFA documentation under COVID-19 operational restrictions.
  • Conducted payroll processing (HealthRoster) and ensured the accurate archiving of trial data according to sponsor standards.

Administration Officer – Radiation Oncology

Chris O’Brien Lifehouse
01.2015 - 12.2020
  • Coordinated daily clinical operations including scheduling, billing, and multidisciplinary communication across oncology services.
  • Led a team of patient navigators to optimize patient satisfaction, care coordination, and efficient resource management.
  • Managed patient recordkeeping using Meditech and ARIA clinical systems with high data accuracy.

Patient Safety and Quality Improvement Officer

Wyckoff Heights Medical Center
11.2008 - 01.2012
  • Company Overview: Brooklyn, NYC
  • Directed quality improvement and patient safety initiatives aligned with ISO 9001 and NSQHS accreditation standards.
  • Conducted root cause analysis on incidents, streamlined reporting workflows, and enhanced risk management protocols.
  • Elevated Press Ganey scores through strategic goal-setting and departmental performance improvement initiatives.
  • Brooklyn, NYC

Marketing and Sales Officer

American Life Insurance Co
08.2005 - 01.2007
  • Company Overview: Kuwait
  • Increased agency sales by 30% through telemarketing campaigns, lead tracking, and appointment scheduling programs.
  • Led a team of 12 agents, developing their communication, relationship management, and sales effectiveness skills.
  • Kuwait

Education

MBA - Healthcare Administration

Towns End School of Business
New York, USA
01.2009

PG Diploma - Insurance and Risk Management

Jaipuria Institute of Management
India
01.2004

Bachelor of Business Administration - Management

University of Mumbai
India
01.2001

Skills

  • Clinical project coordination
  • Regulatory submissions
  • Site feasibility and start-up
  • Stakeholder engagement
  • Risk management
  • Compliance oversight
  • Clinical data management
  • Process optimization
  • Quality assurance
  • Budget management
  • Contract negotiation
  • Patient care coordination
  • Scheduling expertise
  • Multidisciplinary collaboration
  • Analytical skills
  • Critical thinking
  • Microsoft Office Suite proficiency
  • MS Project expertise
  • SharePoint utilization
  • Teams collaboration

Accomplishments

  • Consistently exceeded KPIs at MSD, driving client satisfaction and earning executive commendations.
  • Awarded for excellence in patient-centered care delivery at Chris O’Brien Lifehouse.
  • Led operational and quality improvements in Wyckoff Hospital’s OB/GYN Department, strengthening service delivery.
  • Achieved a 30% sales increase at American Life Insurance Co through strategic marketing execution.

Timeline

Clinical Trial Assistant

Princess Alexandra Hospital
05.2024 - Current

Project Coordinator – Clinical Trials

MSD
02.2022 - 12.2023

Research Coordinator

Chris O’Brien Lifehouse
01.2021 - 11.2022

Administration Officer – Radiation Oncology

Chris O’Brien Lifehouse
01.2015 - 12.2020

Patient Safety and Quality Improvement Officer

Wyckoff Heights Medical Center
11.2008 - 01.2012

Marketing and Sales Officer

American Life Insurance Co
08.2005 - 01.2007

MBA - Healthcare Administration

Towns End School of Business

PG Diploma - Insurance and Risk Management

Jaipuria Institute of Management

Bachelor of Business Administration - Management

University of Mumbai

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Ambika Suri