AMBRISH KAUR Mann
Aintree,VIC
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
Certification
Work History
Trainer
AARTH ENGLISH ACADEMY
09.2023 - 12.2023
- Improved employee performance by designing and implementing effective training programs.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Receptionist
T.H.I.C.S
06.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Education
Bachelor of Nursing - Nursing Education
Swinburne University of Technology
Melbourne, VIC02.2024
HIGHER EDUCATION - HIGHER EDUCATION
ST. Peters Academy School
India 03.2023
Skills
- Customer interaction
- Operational standards
- Food safety measures
- Client Needs Assessment
- Daily Living Requirements
- Independent Living Support
- Personal Care
Certification
- HOSPITALITY MANAGEMENT STUDIES- FOOD AND BEVERAGE SERVICES
- HAND AND HYGIENE
Timeline
Trainer
AARTH ENGLISH ACADEMY
09.2023 - 12.2023
Receptionist
T.H.I.C.S
06.2023 - 08.2023
Bachelor of Nursing - Nursing Education
Swinburne University of Technology
HIGHER EDUCATION - HIGHER EDUCATION
ST. Peters Academy School
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