Ambrose Ehis Ehikhuemhen

• Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
• Vacuumed carpeted areas and mopped solid surfaces with proper chemical solution.
• Deep cleaning of home and offices
• Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area, ensure no water marks on walls.

• Accurate labeling and packaging of goods
• Reported damaged products or safety hazards to immediate supervisor.
• Picked items for customer orders according to order slips or verbal instructions.
• Packaged items securely in boxes, bags or other containers before shipping.
• Loading and unloading of chiller, freezer and dryer
• inventory management
• Picking, packing and scanning orders to get them ready to be delivered
• Lifting 25Kg weighed items
• Verified accuracy of picked items against pick list or customer order.

• Established, developed and maintained positive business and customer relationships.
• Prepared weekly and monthly reports.
• Understood and promote company programs.
• Visited clients and potential clients to evaluate needs and promote products and services.
• Created, planned, and delivered presentations on company products.
• Developed strong business relationships with customers.
• Educated healthcare providers on product features, benefits, and usage instructions.
• Detailed company products to prescribers.
• Negotiated and use persuasion skills to overcome objections.
• Contacted new and existing customers to meet sales objectives.
• Increased sales and revenue growth through sales of [Product].
• Improved through feedback.
• Increased value to clients through product knowledge.

Improved customer service and pharmacy efficiency, increasing customer retention and loyalty.

●Generated and organized procurement orders to prevent out of stock.

●Incorporated compounding of extemporaneous preparations to meet the needs of some special target groups.

●Trained and periodically retrained pharmacy staffs on excellent customer service delivery and product knowledge. Reduced drug expiry and pilferage by organizing Inventory management.

●Scheduled meetings with medical representative about feedback of pharmaceuticals supplied and availability of pharmaceuticals.

Developed and implemented new tools for managing workers compensations cases, resulting in 200% revenue increase.

●Established clear and effective customers service policies to increase satisfactory and pharmacy loyalty. ●Implemented new guidelines and process workflow that reduce administration or dispensing error.

• Communicated with nursing and medical personnel regarding medication orders or drug therapy issues.
• Maintained records of controlled substances dispensed and administered
• Verified prescriptions, kept records, provided information on proper ways to take medicines, and maintained inventories.
• Evaluated and corrected prescription errors, report adverse drug reaction, reporting and rendered pharmaceutical care to improve patient’s health outcome.
• Managed inventory efficiently through generation and collation of data from the pharmacy operations, preparation of monthly stock report and prompt forwarding to the Heads of unit. Key Achievements
• Dispensed average of 200 prescriptions per shift. Dispensed medication with 99% accuracy.
• Developed professional relationships with other health workers

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Evaluated prescription appropriateness including checking drug interaction, contra-indication, dosage and dosing frequency before dispensing which led to reduction in prescription errors and improved health outcome.
• Promoted new products and ensured brand acceptability and adoption by patients.
• Developed network of medical laboratory professionals whose referrals led to an average increase in customer turnover rate as well as total sales.
• Provided customers with prompt and courteous service and received about 95% positive feedback in an innovative self-organised customer satisfaction survey.
• Supervised, trained and coached pharmacy associates, improving overall performance.
• Increased daily revenue by 49% in the first 6months. ●Trained and supervised other subordinate staffs which improved performance efficiency by 50% and customers retention by 80%.
• ●Developed network of medical professionals whose referrals led to average of 25 (twenty-five) patients per day.

• Changed bed linens and towels, tidied up rooms.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Optimized laundry operations, achieving a 23% increase in laundry processing efficiency by streamlining procedures
• Collaborated effectively with the housekeeping team on Flexkeeping, which contributed to a 16% decrease in turnaround time for cleaning large suites and common areas
• Implemented RFID inventory management system, resulting in a 24% reduction in housekeeping supply costs
• Realized an average room turnover rate of 91% by ensuring efficient and timely cleaning of guest rooms between check-out and check-in