Amee Fitchett
Willetton,Australia
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
11
11
years of professional experience
Work History
Thrive Case Worker
Outcare
01.2021 - Current
- Manage case of roughly 20-30 clients with person centred plans
- Conduct risk assessments
- Prepare Client Action Plan alongside client and their families
- Work one on one with clients assisting with maintaining tenancies with Department of Housing
- Successfully build rapports while maintaining professional boundaries
- Liaise with external agencies for successful outcomes with clients surrounding Mental Health and Family and Domestic Violence
- Work successfully with people from diverse back grounds
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
Community Case Worker Disability/Justice
Outcare
10.2018 - 01.2021
- Worked with youths in state care and either at risk or are part of the justice system who also have diagnosed intellectual disabilities
- Work in challenging environments - youths with complex needs whom regularly experience escalations
- Assist and encourage youth to display positive and acceptable behaviours in society
- Work with youth from diverse back grounds
- Incident Report writing - when youths would abscond or escalate
- Create behaviour management plans
Licensing Clerk
Holden
08.2015 - 05.2016
- Licensing vehicles for customers
- Acquiring and disposing of vehicles
- Cash handling
- Transaction Logs
- Reception duties
- Licensing pitted vehicles
- Disposing of unregistered number plates
Customer Services
Holden
03.2014 - 08.2015
- Car detailing
- Courtesy driving
- Licencing new cars through the Department of Motor Vehicles
- General office duties
Education
Graduate Certificate - Psychology
Edith Cowan University
Perth, WA07-2025
Graduate Certificate - Criminology And Justice
Edith Cowan University
Perth, WA07-2025
Diploma of Community Services -
South Metropolitan Tafe
Mandurah, WA07-2018
Cert 4 in Community Services -
South Metropolitan Tafe
Mandurah, WA07-2017
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client Advocacy
- Assessment skills
- Records Management
- Client Engagement
- Professional boundaries
- Ethical Practice
- Issue identification and resolution
- Interpersonal and written communication
- Behavioral observation
- Self-awareness
- Case file documentation
- Organizational Skills
- Case Documentation
- Problem-Solving
- Referral Coordination
- Trauma Informed Care Framework
Profile - Careerobjective
I am a friendly and easy going person who enjoys a new challenge. I believe that I’m a very dedicated, strong and motivated person who is a fast learner and can work well individually or in a team situation. I feel I have obtained excellent skills within my industry and have every confidence in my abilities.
Relevantstrengths
- Able to work effectively as part of a team or on my own
- Can word process and type efficiently
- Communicate well on the telephone and in person
- Able to follow instructions and work well under pressure
- Organise, manage time and learn fast
Contactdetails - Home
0421075557
References
References can be supplied on request
Attributes
- Outgoing and enthusiastic
- Good sense of humour and a happy friendly person
- Honest
- Self-motivated and show initiative
- Adaptable to new situations
Timeline
Thrive Case Worker
Outcare
01.2021 - Current
Community Case Worker Disability/Justice
Outcare
10.2018 - 01.2021
Licensing Clerk
Holden
08.2015 - 05.2016
Customer Services
Holden
03.2014 - 08.2015
Graduate Certificate - Psychology
Edith Cowan University
Graduate Certificate - Criminology And Justice
Edith Cowan University
Diploma of Community Services -
South Metropolitan Tafe
Cert 4 in Community Services -
South Metropolitan Tafe
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